Full-Time

Business Systems Analyst

Quote to Cash

Confirmed live in the last 24 hours

Podium

Podium

1,001-5,000 employees

Streamlines local business communications and payments

Enterprise Software
AI & Machine Learning

Junior, Mid

Lehi, UT, USA

No remote work specified.

Category
Business Research
Project Management
Business & Strategy
Required Skills
NetSuite
SQL
Tableau
Salesforce
Requirements
  • You are highly adaptable in a fast-paced hyper-growth environment; able to thrive within ambiguity.
  • Deep analytical capabilities with experience writing queries (SQL) and using data visualization tools, including Sigma, Tableau, etc.
  • Billing automation experience
  • Familiarity core accounting concepts and best practices for SaaS
  • Pricing, packaging, and quoting experience
  • Minimum of 2 years experience in Salesforce.com
  • Minimum of 2 years experience in business process and/or requirements gathering
  • Experience working in complex, enterprise, global Salesforce implementations
  • Experience working in a business process team and coordinating process efforts across multiple levels of the organization
  • Ability to perform efficiently within a high-pressure, fast-paced environment.
  • Enterprise business solutioning experience for large corporations
  • Technical implementation consulting experience is a plus
Responsibilities
  • Work with Podium’s business partners to identify, define, and clarify the scope of problems/issues in terms of system requirements and processes
  • Understand key financial and billing operational processes and be comfortable strategizing with our department stakeholders on the best technical solutions
  • Facilitate requirement gathering meetings, communicate complex business needs into clear, actionable systems requirements, research and evaluate alternative solutions with our business team members
  • Evaluate the design of existing business processes & systems to judge their functionality, effectiveness, reliability, performance, usage, maintainability, and cost of ownership.
  • Understand and articulate data requirements and data quality standards related to business application projects
  • Collaborate with other analysts and project contributors to create comprehensive and cohesive solution approaches
  • Solve complex problems and develop innovative solutions related to the CPQ & Billing application suite (Salesforce CPQ, Salesforce Billing, Netsuite, Stripe, Avalara, Mulesoft, etc) while driving forward OOTB solutions and articulating the pros/cons of customizations
  • Work with a dedicated team (Admin, Developer, Program Manager) to build a best-in-class Order to Cash flow across multiple systems

Podium delivers a multi-product platform specifically designed for local businesses, combining AI technologies to enhance communication, facilitate payments, and manage text marketing campaigns effectively. The company's robust features, including review generation, webchat, text messaging, and phone call management, not only optimize day-to-day operations but also drive local business growth. Working at Podium offers the opportunity to contribute to innovative solutions that make significant impacts in how local businesses engage with their customers and manage their services efficiently.

Company Stage

Series D

Total Funding

$407.2M

Headquarters

Lehi, Utah

Founded

2014

Growth & Insights
Headcount

6 month growth

15%

1 year growth

9%

2 year growth

6%
Simplify Jobs

Simplify's Take

What believers are saying

  • Podium's AI-driven chatbots streamline communication and improve customer satisfaction.
  • Omnichannel strategies allow Podium to provide a seamless customer experience.
  • The rise of remote work increases demand for Podium's digital communication tools.

What critics are saying

  • Twilio's acquisition of Zipwhip enhances competition in business texting services.
  • New CMO Pauline Reader may lead to strategic shifts misaligned with market demands.

What makes Podium unique

  • Podium offers a unique customer communication platform for local businesses.
  • The platform integrates messaging features for seamless interaction with leads and customers.
  • Podium's partnership with Bradford White enhances contractor communication capabilities.

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Benefits

Open and transparent culture

Remote first work setting for Engineering & Product

Great opportunities for career growth

401(k) with a competitive matching contribution plan

Unlimited vacation (yes, we want you to have a work-life balance)

Great medical, dental, vision benefits

Lots of Swag