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Sales Development Representative
Posted on 8/31/2022
San Francisco, CA, USA
Experience Level
Desired Skills
  • Growth-oriented and are in it for the long haul (excited for leadership and customer-facing career opportunities!)
  • You're goal oriented and biased to action (at Segment, our quota is the floor not the ceiling!)
  • Are excited to go above and beyond to delight your prospects (creative, strategic outreach including hyper-personalized emails, calls, and videos!)
  • Lean into change rather than shy away from it (things move quickly around here!)
  • Look forward to variety in a normal workday (thanks to the creativity & personalization in this role, each day is a new adventure!)
  • You have navigated challenges and overcome obstacles (resilience is a core skill for becoming a great SDR!)
  • Embrace responsibility and are excited about joining forces with various Account Executives (teamwork makes the dream work!)
  • Breaking into new companies and new markets, and we do this by engaging with prospects by using a multi-channel, value-based approach with the goal of building relationships and driving brand awareness for Segment
  • Receive all the necessary training and insights to confidently start contacting prospects through Segment's SDR Onboarding Program for new hires
  • Achieve and exceed your monthly goal for generating new business opportunities to fuel the sales pipeline
  • Become a master of Salesforce, Outreach, Sales Navigator, and various other systems for workflow execution
  • Research accounts to determine how Segment can provide them value and then execute on making outbound dials, sending personalized emails, and leveraging social selling
  • Work in partnership with an Account Executive to create account strategies, territory plans, and successfully create new business opportunities
Desired Qualifications
  • 1+ year of customer-facing experience (preferably over the phone)

5,001-10,000 employees

Customer engagement platform & developer of communications APIs
Company Overview
Twilio's mission is to fuel the future of communications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry to reinvent how companies engage with their customers.
  • Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
  • Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
  • Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
  • Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
  • Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
  • Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.
Company Core Values
  • Build a more‑connected world
  • Be great, do good, scale fast
  • The work of our lives