Full-Time

Process Improvement Analyst

Hybrid

Posted on 9/17/2024

Holland & Knight

Holland & Knight

1,001-5,000 employees

Comprehensive legal services across various sectors

Legal

Compensation Overview

$70.6k - $127.2kAnnually

Mid

Boston, MA, USA + 23 more

More locations: Orlando, FL, USA | Houston, TX, USA | Nashville, TN, USA | Washington, DC, USA | Austin, TX, USA | Stamford, CT, USA | Tampa, FL, USA | Miami, FL, USA | Birmingham, AL, USA | Dallas, TX, USA | Philadelphia, PA, USA | West Palm Beach, FL, USA | Richmond, VA, USA | Chicago, IL, USA | Tallahassee, FL, USA | Charlotte, NC, USA | Fort Lauderdale, FL, USA | Brandon, FL, USA | New York, NY, USA | Chattanooga, TN, USA | Jacksonville, FL, USA | Vienna, VA, USA | Atlanta, GA, USA

This position may be filled in the District of Columbia or New York.

Category
Legal
Risk & Compliance
Legal & Compliance
Required Skills
Power BI
Requirements
  • Excellent analytical and problem-solving skills, with the ability to analyze complex processes and identify areas for optimization.
  • Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
  • Bachelor's degree in Business Operations, Computer Science, Information Systems
  • 5+ years of experience in the legal industry within the areas of change, process, or project management.
  • Strong understanding of process improvement methodologies such as ITIL, PMBok, BPMN, or similar frameworks.
  • Power BI Certification/Data Visualization (preferred)
  • Operational knowledge in HighQ, Smartsheet (preferred)
Responsibilities
  • Analyze current processes to identify inefficiencies and areas for improvement.
  • Lead the design, development, and implementation of process improvement initiatives.
  • Conduct risk analysis to identify potential areas of improvement.
  • Consolidate existing feedback from stakeholders, design and implement a survey to ensure process improvement meets current needs.
  • Cross collaborates with appropriate Knowledge & Innovation team members to analyze data for informed decision-making.
  • Document processes and create a working guide of training materials on best practices.
  • Work collaboratively with the Pricing/LPM team to identify opportunities for process improvement related to specific client and matters.
  • Utilize current technology solutions, work in collaboration with Pricing/LPM to improve workflows and operations related to specific clients and matters.
  • Lead workshops to define process change, act as a liaison between teams to ensure objectives and goals have internal stakeholder support.
  • Assist in change management strategies for successful adoption of new processes.
  • Build internal consensus and communicate effectively to address concerns and manage change resistance.
  • Provide ongoing onboarding and training for existing and new team members.
  • Monitor the impact of changes and adjust as needed to achieve desired outcomes.
  • Identify and implement key performance indicators (KPIs) for tracking process performance.
  • Prepare and present regular reports to senior management on achievements and challenges.
  • Special project and duties as assigned.

Holland & Knight LLP provides a wide range of legal services across more than 200 areas of law, catering to corporations, government entities, and private individuals. The firm operates by billing clients through various methods, including hourly rates and fixed fees, depending on the case. Its extensive expertise spans sectors such as real estate, government contracts, private equity, and human rights, allowing it to address complex legal needs effectively. Holland & Knight distinguishes itself from competitors through its strong track record of successful outcomes in high-profile cases and transactions, as well as its commitment to social responsibility, with a significant portion of its attorneys engaged in pro bono work. The firm's goal is to deliver high-quality legal representation while promoting diversity and inclusion within the workplace.

Company Stage

N/A

Total Funding

N/A

Headquarters

Tampa, Florida

Founded

1968

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for legal services in renewable energy and ESG compliance.
  • Rising importance of cybersecurity laws increases demand for legal expertise.
  • Expansion of legal tech solutions enhances efficiency and reduces costs.

What critics are saying

  • Increased competition from boutique law firms offering personalized services.
  • Legal tech solutions may reduce demand for traditional legal tasks.
  • Expansion into new markets may expose the firm to geopolitical risks.

What makes Holland & Knight unique

  • Holland & Knight offers expertise in over 200 areas of law.
  • The firm has a strong track record in high-profile cases and transactions.
  • It is committed to social responsibility with 97% lawyer participation in pro bono work.

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