Customer Service

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?
Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. 
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! 

Universal Logistics Holdings is amulti-billion dollarlogistics provider. We have been in the industry forover 90 yearsand are proud of our awards and affiliations with industry leaders. Universal celebrates our employees who have company pride and the drive to succeed. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do. Come join the team that made it possible for us to be named Great Supply Chain Partner 2020, Top 50 Logistics Company 2020, Top 100 For-Hire Carrier 2020, andGeneral Motors Carrier of the Year for 2021!Learn more at: www.universallogistics.com

Ideal candidates will meet the following requirements:

• One year experience in a related office setting.
• Excellent written and verbal communication skills
• Experience with Microsoft Office; MS Word, MS Excel, MS PowerPoint
• Excellent customer service skills and assertive, dependable personality
• Ability to maintain good working relationships with co-workers, supervisors, management, and agents.
• Ability to independently solve problems and see them through to resolution.

Responsibilities will include

• Tracing container imports daily and updating operating system to reflect data
• Entering work orders
• Updating web portals for customer billing requirements
• Customer interfacing
• Extracting and uploading documents required for billing

Why join Universal? We offer...

• Competitive pay with performance reviews
• Major medical, vision, and dental benefits, FSA, HSA, 401k, life insurance, long term disability, and more!
• Paid holidays and paid vacation
• Career development and upward progression within a growing company
• In-depth, hands-on training