CX Interaction Designer

Job Description

Job Title: CX Interaction Designer 

Location: Winston Salem NC 

Duration: 6 + months Contract

Required: 

• Responsible for developing and executing customer experience solutions for online applications and Web sites. 

• Accountable for creating the most complex industry-leading user interface design solutions. 

• Leading teams of customer experience professionals defines and deploys interaction design strategies. 

• Serves as design "advocate" with the ability to forecast and assess industry trends and their impact on the company's product design alternatives. 

• Establishes and promotes design guidelines, best practices and standards. 

• Accountable for overseeing the execution of strategic design projects that influence design and strategic direction of the company. 

• Builds and enhances strong working relationships within the information / interface design function and community outside of the company. 

• Demonstrates ability to work effectively across relevant units and with company leaders. 

• Provides product usability, evaluation and support to product development teams. 

• May oversee work performed by others and serves as a mentor to the direction of the unit while not managing people. 

• Presents and defends designs and key milestone deliverables to peers and executive level stakeholders. 

• Leads customer experience strategy for platforms and products; influences roadmaps and business decisions by providing customer experience considerations; participates in roadmap planning and virtual teams; represents customer experience and ICS to our partners. 

• Serves as SME for all aspects of customer experience.

• 8+ years’ experience in communications, human factors, information sciences, graphic and visual arts.

Additional Job Details: 

• Candidates should be well versed in developing user interface designs for ERPs or comparable software environments. 

• Position requires 3-5 years of experience working with business requirements and functional design specifications to develop ERP application UI designs. 

• Candidate must be comfortable working as part of a greater team of business and technology partners to iteratively build application modules. 

• Candidates are not required to possess ERP application development skills. 

• The UX Designer will be partnered with a usability researcher and technical writer to deliver application user experience findings and recommendations.

Qualifications

3-5 years of experience working with business requirements and functional design specifications

well versed in developing user interface designs

experience in communications, human factors, information sciences, graphic and visual arts.

Additional Information

For more information, Please contact

Jyoti

973.507.7568