Compensation Overview

• Responsible for day-to-day staffing/scheduling/setting up sample run schedules.
• Ensures production work is consistently completed according to department goals.
• Ensures all case samples are processed and accounted for.
• Monitors team members to ensure adherence to SOPs and safety procedures
• Oversees training for new hires: works in conjunction with lead to train new hires.
• Document nonconformance reports and all corrective actions taken when test systems deviate from the established performance specifications as needed. Escalates protocol deviation to lead/supervisor.
• Assists manager in initiating and completing CAPAs.
• Handles employee issues. Collaborates with Manager and/or Human Resources to resolve issues.
• Ensures alignment with team for reasoning behind instructions/processes and changes
• Meets regularly with individual team members to discuss goals and progress.
• Responsible for staff performance reviews.
• Plans and leads shift meetings
• Maintains team morale and professionalism of team members, including by acting as role model.
• Adheres to Departmental Expectations
• Ensures compliance with all regulatory agency requirementsthrough documentation, audits, and corrective action.
• Go-to person when manager is not present.
• May assist lab team in day to day tasks
• Keeps team morale up and maintains professionalism of team members, including by acting as role model.
• Assists the team in day to day lab work if necessary.
• Approves timecards and PTO requests
• Escalates lab issues and team concerns to manager. Communicates the problem and suggests possible solutions.
• Understands the entire lab process and can identify and troubleshoot issues when they arise.
• Understands when and how to escalate issues appropriately.
• Makes sure the goals set by manager for the team are being met in the lab.
• Performs and completes side projects assigned by the manager.
• Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support.
• Receives assignments in the form of objectives with goals and the process by which to meet goals.
• Provides direction to employees according to established policies and management guidance.
• Administers company policies that directly affect subordinate employees.
• Recommends changes to unit or sub-unit policies.
• Provides direct supervision to professional individual contributors and/or skilled, support individual contributors
• Acts as advisor to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems.
• This role works with PHI on a regular basis both in paper and electronic form and have access to various technologies to access PHI (paper and electronic) in order to perform the job
• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
• Must maintain a current status on Natera training requirements.
• Employee must pass post offer criminal background check.
• Performs other duties as assigned.

• BS/BA degree (or equivalent) in Medical Technology program with 4 years CLIA laboratory experience
• BS/BA, Physical, Chemical or Biological Sciences, or a related field 5 years experience in a CLIA laboratory
• Master’s degree in arts or science with a major in chemical, physical or biological sciences with 3 years experience in a CLIA laboratory
• Master’s degree with BS/BA in Medical Technology program with 2 years experience in a CLIA laboratory 
• Current MT/MLS/CLS certification preferable from ASCP, AMT, or AAB.

• Proven leadership experience
• Able to take on projects with little supervision.
• Excellent interpersonal, communication, computer, troubleshooting, and pipetting skills.
• Experience in Molecular Biology
• Excellent oral and written communication skills.
• Word processing and data management skills.

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