Site Reliability Engineer

Confirmed live in the last 24 hours

Locations

Minneapolis, MN, USA • Denver, CO, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Agile

AWS

Groovy

JavaScript

JIRA

C/C++/C#

Git

HTML/CSS

Java

Linux/Unix

Microsoft Azure

Postgres

SQL

Requirements

3-5 years of combined software development, technical support, and system administration experience
Experience in the primary languages of the Code42 technology stack (Java, Groovy, HTML, CSS, JavaScript, JSON, SQL)
Extensive knowledge of Unix/Linux environments
Experience with object-oriented development for enterprise-class, multi-tier systems and the design patterns upon which they are built
Experience with accurately documenting and conveying product issues, workarounds, and fixes to Support, R&D, and on occasion, end customers
Experience with large-scale distributed systems and client-server architectures
Comfortable taking ownership of deliverables as part of a team
Ability to think calmly and rationally during a crisis
Available to participate in the on-call support rotation
Languages: Java, Groovy, JavaScript, and .NET/C#
Frameworks: Hibernate, Guice, Jetty, and Netty
Databases: PostgreSQL and H2
Environments: Linux, macOS, and Windows
Tools: Git, Jira, Stash, Eclipse, IntelliJ, and JUnit
Experience with cloud environments like AWS or Azure
Experience with full-stack development, able to read and troubleshoot front-end JavaScript code
Experience with security and cryptographic systems
Experience with agile/lean development processes

Responsibilities

Troubleshooting, diagnosing and fixing production software issues across the Code42 technology stack
Taking steps to prevent future occurrences of problems
Documenting troubleshooting techniques and mental models of the system
Facilitating incident response to effectively resolve the most critical and urgent issues
Communicating with internal stakeholders about the status of product issues
Helping to assess the impact of issues and prioritize work
Helping to mentor and guide members of Support and more junior staff
Continuously learning about technology and software development, and sharing knowledge with the team
Contributing to process and product improvement efforts on the team in R&D and beyond

We are: Accelerators of innovation. Enablers of collaboration. Protectors of ideas.

Code42 speeds the time to detect and respond to Insider Risks by delivering a fast, simple path to data loss detection, investigation and response. With our product, Incydr™, security teams easily protect corporate data and reduce insider risk while fostering a collaborative and productive culture for employees. We’re here to support organizations made up of people that move fast and think big. The ones who work together to solve hard problems and relentlessly pursue better.

You belong at Code42 if you crave being a part of a transparent and team-first culture, you want to drive innovation, and security is always top of mind. We look for authentic people who are inquisitive, enjoy solving complex problems, and provide diverse insights to help us think differently and thrive together.

Interested? Head to code42.com/careers to learn more about why we’ve consistently been recognized for the quality of our product and the culture of our company. Don’t wait. #BeCode42

THE ROLE:

Code42 is looking for a Reliability Engineer to join our growing team. We’re looking for people with a passion for troubleshooting and fixing complex technical issues in a production environment; who understand how to work collaboratively with both technical and non-technical stakeholders to facilitate solving urgent issues; who will join us in caring about the customers who trust Code42 to protect and secure their data. We have a casual and collaborative work atmosphere where creative solutions and different approaches are valued.

WHAT YOU’LL BE RESPONSIBLE FOR:

Troubleshooting, diagnosing and fixing production software issues across the Code42 technology stack
Taking steps to prevent future occurrences of problems
Documenting troubleshooting techniques and mental models of the system
Facilitating incident response to effectively resolve the most critical and urgent issues
Communicating with internal stakeholders about the status of product issues
Helping to assess the impact of issues and prioritize work
Helping to mentor and guide members of Support and more junior staff
Continuously learning about technology and software development, and sharing knowledge with the team
Contributing to process and product improvement efforts on the team in R&D and beyond

WHAT YOU BRING:

3-5 years of combined software development, technical support, and system administration experience
Experience in the primary languages of the Code42 technology stack (Java, Groovy, HTML, CSS, JavaScript, JSON, SQL).
Extensive knowledge of Unix/Linux environments
Experience with object-oriented development for enterprise-class, multi-tier systems and the design patterns upon which they are built
Experience with accurately documenting and conveying product issues, workarounds, and fixes to Support, R&D, and on occasion, end customers
Experience with large-scale distributed systems and client-server architectures
Comfortable taking ownership of deliverables as part of a team
Ability to think calmly and rationally during a crisis
Available to participate in the on-call support rotation

PREFERRED:

Experience with the tools that comprise our tech stack. The more of these you know, the better:

Languages: Java, Groovy, JavaScript, and .NET/C#
Frameworks: Hibernate, Guice, Jetty, and Netty
Databases: PostgreSQL and H2
Environments: Linux, macOS, and Windows
Tools: Git, Jira, Stash, Eclipse, IntelliJ, and JUnit

Experience with cloud environments like AWS or Azure
Experience with full-stack development, able to read and troubleshoot front-end JavaScript code
Experience with security and cryptographic systems
Experience with agile/lean development processes

We offer a competitive salary that includes base + company bonus + equity. Salary range for this role is $80,000 - $155,000. Final salary will be based upon experience and geographic location.

WHY #BECODE42:

A first-class onboarding experience which includes professional development and personal development all while learning and living our Code42 values. We provide comprehensive benefits that include; health, dental, vision, and wellness, 401k + employer match, parental leave, pet insurance, generous paid time off and volunteer opportunities. At Code42 everyone is an owner. We participate in commission or bonus plans and all employees receive stock options. We win together.

501-1,000 employees

Website

Data loss protection & recovery solutions