Full-Time
Job Not Found
CentroMed
Non-profit health center delivering primary care
No salary listed
San Antonio, TX, USA
In Person
 Customer Experience & Support (2) |
|---|
| , |
- Education: High School Diploma or equivalent
- Experience: General experience working in a health care setting; and experience with medical data entry preferred.
- Strong clerical skills to include keyboarding and a good understanding of basic math. Computer knowledge and use of calculator.
- Must possess mental ability to conduct interviews, reconcile encounter reports and conduct audits with a better-than-average attention to detail.
- Bilingual English/Spanish (preferred).
- Demonstrate proficiency in establishing and updating accounts in the computer system using name, alias, family members, SSN, and account numbers.
- Demonstrate proficiency in entering charges for self-pay, insurance, and eligibility programs. Reconciles charges at the end of each day. Maintains error-free daily balance sheets.
- Determine patient eligibility for participation in special programs (i.e., Methodist Healthcare Ministries, and others).
- Assist patients and visitors who walk into the clinic. Answer telephones identifying self and name of clinic.
- Demonstrate an excellent understanding of insurance (especially Medicaid, Medicare, and CHIP) and eligibility (Methodist Homeless) programs. To include the use of TMHP and Availity to verify current insurance status.
- Demonstrate ability to schedule patient appointments according to established protocols.
- Maintain 100% productivity rate. Demonstrate proficiency in encounter entries, maintaining logs, knowledge of referrals, and outreach paperwork. Review and update household’s financial and demographic information annually.
- Perform intake interview on all new patients using a standard registration form and confirm homelessness. Review and update patient registration form and demographic information periodically.
- Assemble necessary medical/dental record forms for specific patient categories and initiate encounter form as necessary.
- Follow-up on no-shows as directed by Provider.
- Maintain excellent personal attire to include uniform, nametag, and compliance with CentroMed appearance as outlined in the Employee Policy Handbook.
- Demonstrate excellent attendance and punctuality.
- Assist clinical teams in patient assessment via observation and notifies clinician in the event of an emergency.
- Abide by policies and procedures dictated in the Employee Safety Handbook, to include maintaining agency, OSHA and JCAHO compliance standards.
- Participate in the agency’s Quality Improvement Program.
- Assists with outreach activities and other duties as assigned by the Director or Supervisor.
CentroMed is a non-profit Federally Qualified Health Center providing primary care, dental, behavioral health, women's health, pediatrics, and HIV/AIDS care across more than 20 sites in the San Antonio area. Its services are designed for underserved and low-income residents, with care available regardless of ability to pay, funded by program service fees, federal grants, and private contributions, and it accepts Medicare and Medicaid. The organization began in 1971 as a counseling program and expanded over the years to medical, dental, and OB-Gyn/perinatal clinics, building partnerships with local health systems to extend access. CentroMed aims to increase access to affordable, comprehensive healthcare through a network of clinics and community partnerships, serving a broad client base including families, homeless individuals, and vulnerable populations.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
N/A
Simplify's Take
What believers are saying
- Expanded to Stone Oak, Cibolo Valley, New Braunfels serving suburbs.
- Served 121,000 patients in 2022 via Medicare, Medicaid, grants.
- Partners with Methodist Healthcare, University Health, CHRISTUS Santa Rosa.
What critics are saying
- 2023-2024 breaches exposed 750,000 records, lawsuits seek millions.
- University Health free clinics capture low-income patients in Bexar.
- Texas cuts FQHC Medicaid rates 15% July 2026 slashing revenue.
What makes CentroMed unique
- CentroMed founded 1971 by Dr. Ernesto Gomez targeting Mexican-American communities.
- Operates 23 San Antonio clinics including Haven for Hope for homeless.
- Offers in-house pharmacy, labs, HIV PrEP, extended 7 PM hours.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Wellness Program
Paid Holidays
Paid Vacation