Full-Time

IT Engineer

ITSM & Collaboration

Posted on 5/22/2024

HashiCorp

HashiCorp

1,001-5,000 employees

Provides multi-cloud infrastructure automation products


Mid

United States

Required Skills
Communications
JIRA
Requirements
  • Experience with core ITSM/UCC Stack (Google Workspace, Zoom, Slack, Lucidchart, Freshservice)
  • Experience administering enterprise ITSM tool (Freshservice, ServiceNow, JIRA)
  • Strong communication skills
  • Experience with information security compliance controls
  • Scalability mindset with automation, scripting, and API integrations
  • Eagerness to learn and expand skill sets
  • Hands-on problem-solving skills
Responsibilities
  • Contribute to critical projects optimizing ITSM/UCC Infrastructure
  • Act as escalation point for Global Service Desk Team
  • Support building integrated global communications platform
  • Educate peers and stakeholders on best practices
  • Build automations using integrations
  • Create documentation for stakeholders

HashiCorp offers a suite of multi-cloud infrastructure automation products, including Terraform, Packer, Consul, Vault, Boundary, Nomad, Waypoint, and Vagrant, enabling organizations to provision, secure, connect, and run their business-critical applications in the cloud. These technologies support operational efficiency and security of cloud infrastructure for organizations of all sizes.

Company Stage

IPO

Total Funding

$1.4B

Headquarters

San Francisco, California

Founded

2012

Growth & Insights
Headcount

6 month growth

1%

1 year growth

-4%

2 year growth

5%

Benefits

Medical, dental & vision

Life & disability insurance

Flexible spending account (FSA)

Vacation and Other Leaves

401(k)

Family Expansion Benefit

Maternity and Parental Leave

Expanded Mental Health Support