LIMS Systems Manager

This is a great opportunity to join SYNLAB, Europe's largest clinical diagnostics provider, as a LIMS Systems Manager for the Christie Pathology Partnership. We are seeking a highly skilled and knowledgeable professional to support the development and delivery of LIMS configuration, ensuring a high-quality service and providing essential theoretical and practical LIMS knowledge to the laboratory service. You will play a crucial role in ensuring all operations comply with current and future policy and legislation, and you will be a key leader in the Application Management Team and act as a Major Incident Manager when necessary.

Essential:

• Knowledge of a range of IM&T areas, acquired through a degree or equivalent qualification/experience.
• Knowledge of Caldicott Procedures and awareness of the Data Protection Act.
• High level of computer literacy and knowledge.
• Good degree of accuracy and numeracy.
• Ability to communicate with a wide range of staff at all levels.
• Excellent interpersonal and team-working abilities.
• Strong personal time management skills.
• Ability to adapt efficiently to change and plan activities within your area of work.
• High degree of dexterity and the ability to concentrate for prolonged periods.

Desirable:

• Expert knowledge of computer applications used in Pathology, including LIMS, Quality Management Systems, and interface systems.
• IT Support or helpdesk experience.
• Experience working in a biomedical laboratory.

Your primary responsibility will be to act as the Subject Matter Expert for our pathology IT systems, gaining a detailed understanding of their operational and reporting capabilities. You will serve as the System Administrator for the LIMS, providing support, training, and issuing user credentials to staff. You will troubleshoot IT system problems on a day-to-day basis, report incidents to senior staff, and conduct root cause analysis. 

A core part of this role involves leading system updates and maintenance, including test sign-off, and providing expertise for future IT developments such as new interfaces and middleware enhancements. You will produce and manage standard operating procedures (SOPs) and other documentation using the Q-Pulse quality management system. The role also requires you to plan and conduct audits to fulfill UKAS requirements, extract data to monitor KPIs, and work alongside Clinical Departmental Leads to align IT systems with clinical requirements. 

You will be expected to provide professional leadership and mentorship to staff, encouraging continuous professional development, and to lead the Change Advisory Board (CAB) for all pathology IT systems. You will also be responsible for reporting notifiable disease data to national governing bodies like SGSS.