Full-Time
IT Manager
Posted on 9/8/2026
All Accor
10,001+ employees
Global hotel management, franchising, loyalty program
No salary listed
Bengaluru, Karnataka, India
In Person
Bachelor's
 IT Operations |
|---|
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- A Bachelor's degree or Diploma in Information Technology, Computer Science, or a related discipline.
- Five to six years of IT experience, preferably within the hospitality industry.
- Good knowledge of Windows operating systems, Microsoft 365, networking, Wi-Fi infrastructure, and hardware troubleshooting.
- Manage strategic IT relationships with the Hotel General Manager, department heads, and other business-critical users.
- Plan and budget IT expenditures for the hotels and ensure compliance with Accor IT policies and guidelines.
- Create business cases to justify investments and expenditures and support the approval process.
- Provide regular status reports on the hotels' current IT situation to the General Manager.
- Initiate and manage IT projects and consult the General Manager on strategic IT matters concerning the hotel.
- Ensure that Accor IT policies and guidelines are applied in the hotel.
- Ensure that only original and properly licensed application programs are running on hotel systems and computers.
- Maintain relationships with software suppliers and escalate software issues to suppliers for resolution.
- Control user access so employees can access only the programs needed to perform their jobs.
- Provide and maintain a training program in coordination with the Training department to improve employees' knowledge, skill levels, and use of systems.
- Ensure compliance with the Accor IT Security Policy.
- Back up all relevant user-generated data from general and personal systems.
- Ensure that backup policies are followed and that systems maintain a high level of security.
- Manage physical and virtual server infrastructure.
- Manage data, voice, and Wi-Fi networks.
- Support replacement, upgrading, and alignment of property management systems and sales and catering systems.
- Manage central profile solutions, central reservations systems, and revenue management systems.
- Manage middleware and interfaces.
- Support data warehouse, reporting, and business intelligence interfaces.
- Support sales force automation interfaces.
- Manage customer relationship management systems.
- Manage point-of-sale applications.
- Manage back-office accounting software applications.
- Manage procurement and inventory management applications.
- Manage IP television systems.
- Manage human resources management systems.
- Manage Accor brand signature systems, including commercial systems and Wi-Fi infrastructure.
- Experience within the hospitality industry.
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
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Simplify's Take
What believers are saying
- American Express expanded ALL Accor globally on July 22, 2026, widening acquisition channels.
- Accor opened 109 hotels in H1 2026, and plans 350 openings during 2026.
- H1 2026 recurring EBITDA rose 6.5% despite disruption, showing pricing and cost discipline.
What critics are saying
- Reuters reported Grizzly Research trafficking allegations on March 19, 2026; trust damage persists.
- Middle East conflict cut Q2 room revenue on July 30, 2026, hurting UAE demand.
- Net debt hit €3.523 billion in H1 2026; Essendi impairment signals balance-sheet pressure.
What makes All Accor unique
- ALL Accor reached 100 million members and drives twice-frequent stays.
- Accor spans 45 brands across 110 countries, reducing reliance on any single market.
- Its asset-light model pairs 268,000-room pipeline with luxury brands like Raffles and Orient Express.
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