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Full-Time

Director – Global Partners & Alliances

Posted on 6/18/2024

Cordial

Cordial

201-500 employees

Cross-channel marketing and customer engagement platform

Data & Analytics

Compensation Overview

$160k - $180kAnnually

+ Equity + Bonus + Cell phone stipends + Childcare and continued education reimbursements + Commitment to work/life balance and DE&I efforts

Senior

Remote in USA

Category
Field Sales
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Communications
Marketing
Requirements
  • 15+ years of relevant experience in partners, channel, and alliances ecosystems, preferably in a SaaS environment, with global oversight.
  • 10+ years of experience in building and managing high-performance teams.
  • Bachelor's degree or global equivalent in IT, business, or sales-related field.
  • Proven track record of exceeding partner/channel and alliance revenue targets.
  • Strong experience in designing and executing partner and alliance ecosystems.
  • Proficiency in managing various partnership programs, including technology alliances and resell relationships.
  • Ability to collaborate with multiple sales teams to expand the partner ecosystem.
  • Excellent communication and interpersonal skills.
  • Strategic thinker with a proactive approach in fast-paced environments.
  • Analytical mindset with data-driven problem-solving skills.
  • Willingness to travel up to 25%-30%.
  • In-depth understanding of SaaS/Cloud solutions and technology.
  • Demonstrated ability to influence effectively at all organizational levels.
Responsibilities
  • Develop and execute a strategic plan for the partner-led territory, with a focus on identifying and engaging potential systems integrators and selling partners.
  • Take charge of partner recruitment, onboarding, and enablement, ensuring our partners have the necessary resources and training to succeed.
  • Collaborate closely with the C-Staff to ensure your focus is aligned with Cordial’s Strategic GTM.
  • Collaborate with the Sales organization to assess existing partner relationships and identify areas for additional training or new partnerships.
  • Work closely with Customer Success, Support, and Services teams to establish a partner service and support delivery model that maximizes scalability and customer satisfaction.
  • Foster strong relationships with priority partners, aligning marketing strategies and joint campaigns to drive new business and customer upsell/cross-sell.
  • Collaborate with Product/R&D to explore and prioritize partner technical integrations, enhancing strategic alliances and customer experience.
  • Identify and explore new routes to market, expanding our market presence and creating opportunities for growth.
  • Regularly assess the performance of partner & alliances programs, providing strategic recommendations to senior leadership.
  • Cultivate and maintain productive relationships with customers, prospects, and partners, serving as the key point of contact for partners' needs and inquiries.
  • Play a key role in building out Cordial’s Advisory Board.

Cordial offers a dynamic work environment that thrives on cutting-edge technology for cross-channel marketing and customer engagement, using unlimited data to personalize experiences across various platforms such as email, SMS, and mobile apps. This commitment to advanced technology and automation supports a culture of innovation and technical excellence, making it a premier destination for professionals looking to impact customer engagement and revenue growth in meaningful ways.

Company Stage

Series C

Total Funding

$73.2M

Headquarters

San Diego, California

Founded

2014

Growth & Insights
Headcount

6 month growth

7%

1 year growth

14%

2 year growth

74%
INACTIVE