Quality Supervisor

The Quality Lead is responsible for improving the efficiency and effectiveness of ongoing quality by monitoring all operations at the plant that impact the customer specifications.  Expectations include maintaining the quality metrics and electronic quality log.  Performing special-project tests to either investigate the source of quality problems or study potential quality improvements impacting local, regional, and corporate operations.  He/she will accomplish this by identifying opportunities to coordinate, standardize, and centralize processes and tasks critical to the implementation and execution of maintain client specifications. 

• Lab Management
• Manage the plant laboratory; supervise, train, and certify operators; manage the sampling and testing of finished goods delivered; maintain test equipment, QA/QC documentation, records, and sample archives.
• Quality Control
• Develop and maintain quality control tools and instructions to guide management of product and ensure effective process troubleshooting; develop, audit, and maintain test procedures; ensure that all test results are timely and accurate.
• Oversee the daily collection and testing of samples.
• Track, and interpret finished goods quality metrics against internal and customer specifications; perform root cause analysis and correction of quality issues.
• Formulate reaction plans for quality issues at the plant as they arise.
• Train & audit employees on quality procedures.
• Quality Assurance
• Develop and oversee plans for fulfilling customer requirements.
• Manage the proper operation and maintenance of equipment key to the preservation of product quality and safety at the plant.
• General Responsibilities

• Monitor, analyze, and report on regional quality key performance indicators (KPIs) to the leadership team, review and drive improvement of quality at the plants.

• Develop best practices for handling and preserving pellets during storage.
• Perform special-projects tests to either investigate the source of quality problems or to study potential quality improvements

Qualifications

• Industrial/manufacturing leadership experience or equivalent
• Good written and verbal communication skills
• Proficient in Microsoft Office including Outlook, Excel, PowerPoint, SharePoint, etc
• Ability to manage multiple tasks/projects at the same time and be able to respond quickly to changing priorities
• Desire to learn quickly and be challenged to take on higher levels of responsibility
• High degree of professionalism and integrity, holding self and other accountable.
• Flexibility to work odd hours when required to support plant.

Preferred Qualifications

• Advanced degree or certification
• Prior experience working in a Wood Products or other process-based manufacturing company
• Proficiency with database, project management, and replanting processes
• Knowledge of basic statistical analysis methodologies (i.e. hypothesis testing, regression, etc.

Working Conditions

• Must be able to work in outdoor environments and occasionally in temperatures above 100 degrees and below 32 degrees 
• Willing and able to work in a hot, humid, cold and noisy industrial environment 
• Willing and able to maintain strict adherence to safety rules and regulations, to include wearing safety equipment.

Physical Requirements

• Willing and able to perform tasks such as lifting, walking, climbing, stooping, standing, pushing and/or pulling for up to twelve (12) hours a day
• Willing and able to work around moving equipment and machinery
• Willing and able to pull and lift, up to 50 lbs.
• Ability to safely and successfully perform the essential job functions consistent with the ADA and federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.