Full-Time
Patient Access Programs Supervisor
Confirmed live in the last 24 hours
Streamlines pharmacy benefits for employers
Data & Analytics
Mid
Plano, TX, USA
Required Skills
Communications
Requirements
- At least 2 years of management experience in a health care setting
- HS diploma or GED or equivalent work experience
- Previous experience helping patients/members with healthcare
- Experience in conflict resolution
- Passion for mentoring and helping team members with career pathing and skills enhancement
- Solutions-oriented problem solver driven by creating operational efficiencies
- Excellent written and verbal communication skills
- Experience working at a fast-growing startup is a plus
- Previous experience with patient drug advocacy is a plus
- Previous experience with healthcare, pharmacy benefits, and/or claims processing a plus
- Must be within commutable distance to Plano, TX
Responsibilities
- Directly manage, coach, and mentor a team of Patient Access Specialists
- Recruit and hire new team members
- Lead training and onboarding for all new team members
- Provide day-to-day supervision, support, and escalation path for Patient Access Specialists on your team
- Manage team to meet target KPIs associated with our patient advocate teams
- Ensure efficient allocation of operational center resources and maintain high performance standards
- Identify and drive areas for operational process improvements to support scale
- Cross-functional collaboration with other departments
SmithRx is revolutionizing pharmacy benefits with its Drug Acquisition Platform (DAP), leveraging innovative sourcing pathways and agile 21st-century technology to drive down drug costs for self-insured employers. The DAP operates independently from insurance companies and pharmacies, ensuring 100% alignment with customers and reducing the complexity and cost of pharmacy benefits for America's employers and patients.
Company Stage
Series C
Total Funding
$97.5M
Headquarters
San Francisco, California
Founded
2016
Growth & Insights
Headcount