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Servicenow.com Product Manager
Digital Experience
Confirmed live in the last 24 hours
Locations
Remote in USA • Santa Clara, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Analysis
Management
Research
SEO
Requirements
  • Lead the planning, scoping, and prioritization for your product to achieve customer and business goals
  • Deliver seamless digital user experiences across the touchpoints of your customer journey
  • Gather, prioritize, define, and translate requirements into executable epics and features
  • Manage and own the product lifecycle end-to-end, including data monitoring, experience iterations and stakeholder feedback loop
  • 2 - 4 years of experience working as a Product Manager, preferably in B2B Enterprise
  • A passion for building great user experiences across web & mobile devices
  • Devise and design solutions using data driven insights, and drive them through completion, to address user needs
  • Define requirements, user experience & functional specifications
  • Growth mindset
  • Content Management Experience a plus
  • Big picture thinking combined with business acumen & critical thinking
  • Strong oral & written communications skills, ability to articulate business implications
  • Self-starter and self-disciplined
  • Collaborative & partnership skills, work as team player with diverse teams to drive business outcome
  • Experience in a Professional Services environment engaging with executive stakeholders, Architects and extended program teams
  • Ability to learn technology quickly through instruction & self-training
  • Ability to work in an international, fast-growing environment
Responsibilities
  • Define product vision & strategy that aligns to digital priorities and is informed by quantitative insights, customer pain points, and opportunities for improvement
  • Translate strategy into product roadmap with multi-quarter horizon (ultimately a 3+yr strategy)
  • Define key product success metrics, ensure they are instrumented, and lead with data driven insights
  • Develop an experimentation plan to test, learn and iterate
  • Collaborate with Research, Design, Copy, Analytics, Engineering, Localization, Accessibility, SEO, and other ServiceNow stakeholders to ensure strategy reflects cross-functional perspectives and priorities
ServiceNow

10,001+ employees

Cloud-based enterprise operation solutions
Company Overview
ServiceNow’s mission is to transform IT to revolutionize the enterprise by placing a service-oriented lens on the activities, tasks, and processes that make up day-to-day work life. The company is committed to helping modern enterprises operate faster and become more scalable through their platform that optimizes processes, makes work more intuitive, and discovers insights that create new value.
Benefits
  • Generous family leave
  • Flexible PTO
  • Matched Donations
  • Retirement benefits
  • Annual learning stipends
  • Paid volunteer time
Company Core Values
  • Wow our customers
  • Win as a team
  • Create belonging
  • Stay hungry and humble