Full-Time

Order Management Specialist

Sharp Packaging Services

Sharp Packaging Services

1,001-5,000 employees

Global contract pharmaceutical manufacturing and packaging

No salary listed

Allentown, PA, USA

In Person

Travel between Conshohocken, Allentown, and Macungie sites is required.

Bachelor's

Category
Operations & Logistics (1)
Required Skills
Inventory Management
Forecasting

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Requirements
  • Two to five years of related experience and/or training, or an equivalent combination of experience and a high school diploma or General Educational Development credential, is required.
  • Ability to establish and maintain positive working relationships with client contacts and collaborate with cross-functional internal teams.
  • Ability to manage client orders based on firm forecasts and purchase orders.
  • Ability to prepare accurate and timely sales order packets with required documentation and release paperwork.
  • Ability to travel between the Conshohocken, Allentown, and Macungie sites as required.
Responsibilities
  • Act as the primary point of contact between clients and cross-functional internal teams for operational support and escalations concerning key accounts.
  • Work with client supply teams and cross-functional internal teams to establish order-planning guidelines covering forecasts, purchase orders, material lead times, scheduling requirements, order confirmation, and material obsolescence.
  • Submit Customer Change requests to Value Stream Specialists for processing and present Internal Change requests to clients on behalf of Sharp.
  • Manage client orders based on firm forecasts and purchase orders received; enter sales orders and forecast orders and coordinate internal order confirmation and order management processes.
  • Monitor bulk receipts, bulk inventory, and bulk expiry; communicate bulk status to clients and address issues.
  • Support the Inventory Destruction Request process through timely assessment of candidates and receipt of client purchase orders.
  • Support customer shipment booking and tracking and process customer changes to Shipping Requirement Forms and Sample Shipment Requirements.
  • Align with clients on clear and measurable key performance indicators and on the process and forum for ongoing review meetings.
  • Ensure accurate and timely submission of sales order packets for client accounts, including sales orders, quotations, purchase orders, certificates of analysis, release-to-package documents, lot forms, and other required paperwork.
  • Submit order packets to Finance accurately and timely to support accurate and timely customer billing.
  • Prepare and present quotations for standard services offered or performed.
Desired Qualifications
  • A bachelor's degree from a four-year college or university is preferred.
Sharp Packaging Services

Sharp Packaging Services

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Sharp Packaging Services provides integrated pharmaceutical services globally, including clinical supply chain, contract manufacturing, packaging, and distribution for pharmaceutical and biotech clients. Its work spans sterile fill-finish to gene therapy packaging, offering end-to-end solutions from development to market. It differentiates itself with global reach, end-to-end capabilities across clinical and commercial production, niche capabilities like gene therapy packaging and serialization, and ongoing investments in technology and facilities. Its goal is to help clients bring new drugs to market faster and more cost-effectively through specialized packaging, manufacturing, and distribution.

Company Size

1,001-5,000

Company Stage

Debt Financing

Total Funding

$712.5M

Headquarters

Allentown, Pennsylvania

Founded

1993

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Simplify Jobs

Simplify's Take

What believers are saying

  • January 2026 European expansion adds €20 million capacity for injectables demand.
  • January 2026 Lee, Massachusetts expansion more than doubles filling capacity for RTU vials.
  • July 2026 CTO Nakul Subramaniyan accelerates digital systems and operational scalability.

What critics are saying

  • Macungie lines stay delayed until first half 2027, stretching capacity relief.
  • Heavy 2025-2026 capex across Belgium, Netherlands, Pennsylvania, and Massachusetts strains execution.
  • CDMO customers can shift work to Catalent, Lonza, and Parexel if launches slip.

What makes Sharp Packaging Services unique

  • 70-year platform spans clinical trials, sterile fill-finish, packaging, and distribution globally.
  • Nine GMP facilities across US, UK, Belgium, and Netherlands support end-to-end launches.
  • Lee, MA, acquired Berkshire Sterile Manufacturing, adding U.S. sterile fill-finish depth.

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Benefits

Hybrid Work Options

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

12%

1 year growth

12%

2 year growth

12%
Sharp
Jul 9th, 2026
Sharp appoints Nakul Subramaniyan as Chief Technology Officer to lead global digital and technology strategy.

Sharp appoints Nakul Subramaniyan as Chief Technology Officer to lead global digital and technology strategy. * 9 Jul 2026 June 2026: Sharp Services, a leader in pharmaceutical packaging, clinical trial services and sterile manufacturing, has appointed Nakul Subramaniyan as Chief Technology Officer of Sharp. In his role as CTO, Nakul will lead Sharp's global technology strategy, enterprise systems, IT infrastructure, and digital transformation initiatives. He joins Sharp's Senior Leadership Team and reports directly to Kevin Orfan, President and CEO of Sharp. "I am delighted to welcome Nakul to Sharp as we continue to strengthen our global technology capabilities," said Kevin Orfan. "Nakul has the technical vision, industry expertise and transformation experience needed to advance our digital strategy and strengthen service delivery across our packaging, clinical and sterile businesses." Nakul brings extensive experience to Sharp in pharmaceutical manufacturing, digital transformation and enterprise technology. He will focus on driving innovation, scalability, and operational excellence across Sharp's global operations, building on the technology foundation that supports clients from early development through commercial launch. Before joining Sharp, Nakul served as Vice President, Digital & Transformation at West Pharmaceutical Services where he led global digital manufacturing, enterprise platforms, and the technology transformation agenda. "I am excited to join Sharp at this important stage in its growth," said Nakul Subramaniyan. "Technology has a critical role to play in enabling scalable, connected, and reliable services for pharma and biotech clients. In regulated life sciences, digital capability has to be practical, secure, and trusted, and I look forward to helping build capabilities that support Sharp's clients throughout their drug development lifecycle and, ultimately, the patients our industry serves." Nakul, who will be based at Sharp's headquarters in Allentown, PA, holds a Bachelor of Technology degree from Jawaharlal Nehru Technological University and a Master of Information Science and Technology from Missouri University of Science and Technology. About Sharp. Sharp is a leader in commercial packaging, clinical services & sterile manufacturing. For 70+ years, Sharp Services, LLC has provided solutions to pharma and biotech clients from phase I trials through to commercial launch and supply, and lifecycle management. With facilities in the United States, United Kingdom, Belgium & the Netherlands and 30+ clinical depots globally, covering every region of the world, its experience is your strength. Its full complement of integrated services includes research and development, clinical manufacturing, sterile development and fill/finish services, primary and secondary packaging of both investigational and commercial product, package design, serialization and aggregation, storage, distribution and clinical IRT. Sharp also offers Qualified Person (QP) services to meet the complex regulatory demands of drug product release in the EU and UK.

Packaging Insights
Jun 19th, 2026
Eisai invests £48M in UK cold-chain pharma packaging hub.

Eisai invests £48M in UK cold-chain pharma packaging hub. 19 Jun 2026 Key takeaways. * Eisai is investing approximately £48 million (US$63.5 million) at its Hatfield, UK, site to build cold-chain packaging and supply capabilities. * The project, supported by the UK Government's LSIMF, aims to strengthen domestic pharma manufacturing and improve supply resilience. * The investment will allow Eisai to bring more packaging operations in-house. Eisai, a Japanese pharmaceutical company, has announced an investment, supported by the UK government under the Life Sciences Innovative Manufacturing Fund (LSIMF), at its manufacturing site in Hatfield, UK, to establish supply chain and packaging capabilities for medicines that require cold-chain management. LSIMF is a capital grants scheme aiming to enhance life sciences manufacturing capabilities in the UK and improve supply resilience. The project is being implemented in multiple phases, with a total investment from Eisai of approximately £48 million (US$63.5 million). Haruo Naito, CEO at Eisai, says: "This strategic investment reflects our long-term commitment to strengthening resilient supply capabilities for our innovative medicines and pipeline products, while further deepening our long-standing relationship with the UK. We value the opportunity to work with the UK government in strengthening life sciences manufacturing and healthcare resilience for the future." Strengthen pharmaceutical manufacturing resilience. The investment is said to align with the UK government's policy to strengthen domestic pharmaceutical manufacturing. The Hatfield site aims to serve as a manufacturing hub serving multiple regions, including Europe, the Middle East, and Africa. Lord Vallance, Minister of State for Science, says: "Building world-class manufacturing capabilities here in the UK will secure the supply of vital medicines, including treatments for Alzheimer's disease, that can transform lives. Eisai's government-backed investment will also support the creation of new skilled jobs in Hatfield and is another example of the benefits of international companies investing in the UK - bolstering our reputation as a life sciences hub while growing our economy." According to Eisai, the investment will help expand the company's manufacturing capabilities, "broadening its role beyond traditional oral solid dose operations to support the packaging and supply of temperature-controlled medicines for injection and infusion." Moreover, the company is set to enhance supply stability and flexibility by transitioning from reliance on external contract manufacturers to an in-house packaging model. The investment covers facilities capable of handling temperature-controlled products, including the expansion of goods receipt and dispatch functions, construction of ambient and cold-chain warehouses, along with installation of packaging buildings and packaging lines. In addition, the site's advanced production flexibility, capacity for multilingual and small-batch packaging, and robust quality management systems will support Eisai's global supply network. In related pharmaceutical packaging manufacturing news, this month, Amcor boosted its healthcare packaging production capacity with a multi-million-dollar investment in its facility in Sira, Karnataka, India, and with a US$35 million investment to open a healthcare packaging coating facility in Subang Jaya, Selangor, Malaysia. Earlier this year, Sharp, a pharmaceutical packaging company, invested over €20 million (US$21.6 million) in its European packaging facilities in response to "strong market demand" for injectables.

PharmTech
Jan 21st, 2026
Sharp Expands European Injectable Packaging Capacity With €20 million Investment

Sharp expands European injectable packaging capacity with €20 million investment. Sharp increases European injectable assembly and secondary packaging capacity to support the rising demand for pre-filled syringes and autoinjectors. As the pharmaceutical landscape continues to shift toward biologic drug delivery, the technical requirements for secondary packaging and cold chain logistics have become increasingly complex. To address these demands, Sharp is expanding its infrastructure in Hamont-Achel, Belgium, and Heerenveen, The Netherlands, focusing on the assembly and such as autoinjectors, pen devices, pre-filled syringes, and vials, according to a press release from the company (1). These expansions represent a significant shift in available regional capacity for the European market. How is technical capacity evolving to meet injectable drug delivery requirements? The modernization of these facilities reflects the growing need for specialized environments to handle sensitive injectable products (1). In the Netherlands, the expansion involves increasing (GMP) production capacity, which includes the installation of two Grade D packaging suites scheduled to be operational in 2026. These suites are designed to accommodate new vial packaging and syringe assembly programs, providing the necessary controlled environments for high-value biologics. Simultaneously, the Belgian facility is undergoing a major transformation to resolve potential bottlenecks in storage and assembly (1). The project will quadruple existing cold-chain warehouse capacity and double the available ambient storage space. To further streamline the transition from development to market-scale production, a new syringe assembly and blister packaging suite is being added, with plans for further device assembly and packaging lines. For manufacturing leads, the integration of collaborative robot technology onto pre-filled syringe and autoinjector packaging lines is a notable development aimed at enhancing production efficiency and consistency. Why do these infrastructure updates matter for long-term supply chain resilience? Beyond immediate throughput, the expansion aligns with the industry's focus on sustainable manufacturing and reliable market entry within the European Union (1). The Belgian site has been upgraded with a carport solar system designed to supply 50% of the facility's electricity once it is fully commissioned in mid-2026. This focus on renewable energy allows pharmaceutical partners to meet internal sustainability targets while maintaining a robust supply chain. Robert O'Beirn, managing director, Sharp Clinical & Sharp Europe, commented in a Sharp press release: "Our European facilities have a long-established reputation for successfully delivering the complex packaging services required for injectable drug formats. This investment represents a significant increase in our capacity to support our pharma clients, as sustainably as possible, with their injectable drug launches in the EU market" (1). By increasing the scale of available GMP space and incorporating advanced automation, these upgrades provide a pathway for pharmaceutical developers to navigate the regulatory and logistical hurdles of launching injectable therapies. The combination of expanded cold storage and specialized assembly capacity ensures that the infrastructure can support the full lifecycle of complex drug delivery devices. How is the investment part of Sharp's larger plans? In October 2025, Sharp announced plans to invest $100 million across its United States and European facilities to expand capacity for injectable and oral solid dose medications (2). This initiative addresses rising market demand for autoinjectors and pre-filled syringes through modernized assembly lines and sterile filling. Technical infrastructure upgrades announced by Sharp at the time (2): - Injectable Assembly: New packaging suites and automated lines are being established in Pennsylvania, Belgium, and the Netherlands to support complex delivery formats. This expansion provides pharmaceutical developers with increased regional manufacturing capacity and sustainable production options for global commercial launches. Get the essential updates shaping the future of pharma manufacturing and compliance - subscribe today to Pharmaceutical Technology and never miss a breakthrough.

Packaging Gateway
Jan 20th, 2026
Sharp to invest in European injectable packaging expansion

Sharp to invest in European injectable packaging expansion. The funds will be used to upgrade sites in Hamont-Achel, Belgium, and Heerenveen, the Netherlands. Pharmaceutical packaging company Sharp has committed more than €20m ($23.4m) to expand its European facilities amid demand for injectable products. The funds will be used to upgrade sites in Hamont-Achel, Belgium, and Heerenveen, the Netherlands. The focus will be on enhancing capabilities for assembling, labelling, packaging, and cold storage of various injectable types such as autoinjectors, pre-filled syringes, pen devices, and vials. At its Belgian facility, Sharp will increase cold-chain warehouse space fourfold and double ambient storage capacity. The site is also set to receive a new suite for syringe assembly and blister packaging. Plans are in place to further boost device assembly and packaging operations. US tariffs are shifting - will you react or anticipate? Don't let policy changes catch you off guard. Stay proactive with real-time data and expert analysis. To support efficiency on adjacent packaging lines for pre-filled syringes and autoinjectors, the company has introduced collaborative robot technology. A new solar-powered carport has also been installed at the Hamont-Achel site to provide renewable energy. Once fully commissioned by mid-2026, this system is expected to supply 50% of the facility's electricity needs from renewable sources. The Heerenveen site in the Netherlands will see an expansion of GMP production capabilities through the addition of two Grade D packaging suites. These improvements aim to support upcoming syringe assembly and packaging projects, as well as increased vial packaging capacity planned for 2026. Sharp Clinical & Sharp Europe managing director Robert O'Beirn said: "Our European facilities have a long-established reputation for successfully delivering the complex packaging services required for injectable drug formats. "This investment represents a significant increase in our capacity to support our pharma clients, as sustainably as possible, with their injectable drug launches in the EU market." This European expansion forms part of a broader $100m investment programme announced by Sharp in November 2025. In May 2024, the company expanded its Macungie facility in Pennsylvania, US, to address greater demand for secondary packaging of sterile injectables.

CHEManager
Oct 22nd, 2025
Sharp Services Invests $100 Million in US and European Facilities

Sharp Services invests $100 million in US and european facilities. Investments will bolster clinical and commercial capacity in US and Europe facilities for injectable and oral solid dose packaging, and sterile filling. Sharp Services, an expert in pharmaceutical packaging, clinical trial services & sterile manufacturing, has announced a $100 million investment across its global facility network to address increasing market demand for established and new medicines. With six GMP facilities in the US and three in Europe, Sharp is strategically positioned to provide clinical and commercial solutions worldwide. Expanding its services across its facility network will further extend the company's capabilities to meet the needs of clients. Kevin Orfan, President & CEO of Sharp, commented: "These multi-site investments at Sharp reflect our ongoing commitment to support the evolving needs of our pharma and biopharma clients in each of our core businesses. We are strengthening our service offerings across our entire network to provide more capacity, new capabilities, and greater efficiency, thereby reinforcing our role as a trusted and experienced partner to our clients as we help them bring important medicines to patients around the world." The investment in new injectable capacity in the US and Europe is in response to strong market demand for assembly and packaging of pre-filled syringes and autoinjectors, along with ancillary services. Sharp's Netherlands facility is increasing GMP production capacity to accommodate new vial labeling, syringe assembly, and injectables packaging, which is due to come online in 2026. In Belgium, Sharp has begun a significant warehouse expansion, which will include additional cold-chain and ambient storage, and is building out a new syringe blistering production suite. As part of this global investment strategy, Sharp's Allentown campus will add a new pre-filled syringe assembly, labeling and packaging line, a vial labeler and high-speed cartoner, a mid-speed bottling and packaging line for OSD products, and automated pouch filling lines for powder and OSD products. This new equipment will add capacity to support existing products as well as provide capacity for new opportunities. These investments in Allentown complement the recent $20 million investment announcement for autoinjector and pen assembly services at Macungie. The plan includes the installation of two autoinjector and pen assemblies, labeling and packaging lines at its facility in Macungie, US. Sharp's Bethlehem, PA, site, which offers clinical services from preclinical through to commercial, has commenced the installation of a 2-8 oC production room with refrigerator and -15 °C to -25 °C walk-in freezer, two new capsule filling machines, and an additional blister line to package OSD products. These new clinical and commercial capabilities will be operational at the site by the end of 2025. Sharp has also committed $28 million to significantly increase capacity at its sterile manufacturing facility in Lee, MA. The investment will support the installation of a fourth state-of-the-art isolator-based sterile filling line with lyophilization and several related infrastructural upgrades.