Full-Time

Manager – Patient Enrollment

Posted on 1/21/2025

Strive Health

Strive Health

501-1,000 employees

Integrated kidney care with predictive analytics

Compensation Overview

$93k - $112kAnnually

Senior, Expert

No H1B Sponsorship

Chicago, IL, USA

10% Business travel

Category
Customer Success Management
Strategic Account Management
Sales & Account Management
Required Skills
Salesforce
Requirements
  • 8+ years of combined education, certification, or experience in related field or roles.
  • 4+ years of experience as a high-performing sales leader in a contact center or field-based sales operation
  • 3+ years of Salesforce or CSM management
  • 10% Business travel
  • Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms
Responsibilities
  • Tenacity in driving performance on a daily basis, which often means managing challenges in a real time manner in a supportive way.
  • Maintain a consistent eye on daily metrics (enrollment performance, on-queue time, etc.)
  • Ensure the team is spending the right amount of time on queue within the correct queues. Provide frequent performance updates via standardized reporting and maintain reliability in updating reports on the right cadence. Lean-in to support Enrollment Associate performance, help guide and coach on issues in a real-time and appropriate manner.
  • Be a positive force in driving continuous change and improvement in performance, workflows, and vital processes.
  • Communicate with senior leadership about daily performance in a clear and transparent manner, anticipate concerns and address proactively. Partner with the People team to drive performance management when necessary
  • Develop and implement cross-functional training to ensure the team’s ability to serve all Strive Health partnerships.
Desired Qualifications
  • Experience in sales both as a producer and coach/leader.
  • Comfort in developing well rounded training materials to clearly state the “why”, “how,” and “what”; execute and follow-up.
  • Proven experience managing through high degrees of change in an empathetic and driven manner.
  • Comfort in communicating with executive leadership with a good mix of the quantitative and qualitative.

Strive Health focuses on kidney care by providing a comprehensive support system for patients. Their approach combines dedicated care teams with predictive analytics to enhance the patient experience from early detection to advanced stages of kidney disease. The care teams work closely with patients, ensuring they receive personalized and compassionate support tailored to their needs. Predictive analytics is utilized to analyze historical patient data, allowing Strive Health to anticipate health outcomes and customize care plans effectively. Unlike many competitors, Strive Health emphasizes a mission-driven and values-based culture, fostering a strong employee-centric environment that is integral to their operations. The company's goal is to transform kidney care through dedicated service and improved patient outcomes.

Company Size

501-1,000

Company Stage

Series C

Total Funding

$297.7M

Headquarters

Denver, Colorado

Founded

2018

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnerships with major insurers like Humana expand Strive Health's reach and patient base.
  • The growing emphasis on value-based care models increases demand for Strive Health's services.
  • Recent $166M funding supports growth and strengthens partnerships with payors and health systems.

What critics are saying

  • Increased competition from other kidney care providers may impact Strive Health's market share.
  • Stringent data privacy regulations could limit the use of predictive analytics.
  • Expansion into new markets may face challenges due to varying state regulations.

What makes Strive Health unique

  • Strive Health integrates high-touch care teams with predictive analytics for kidney care.
  • The company offers a comprehensive patient journey from early detection to advanced care.
  • Strive Health's personalized care approach aligns with the rise of personalized medicine.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Paid Vacation

Paid Sick Leave

Paid Holidays

Sabbatical Leave

Hybrid Work Options

401(k) Company Match

401(k) Retirement Plan

Mental Health Support

Professional Development Budget

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

1%
Strive Health
Mar 4th, 2025
Forbes Names Strive Health an 'America's Best Startup Employer' for a Fourth Consecutive Year

Since its founding in 2018, Strive has been recognized with more than a dozen workplace awards, including Built In Best Places to Work, CB Insights 50 Most Promising Digital Health Companies and LinkedIn Top Startups in Denver.

Strive Health
Jan 10th, 2025
Built In Names Strive Health a 2025 Best Place to Work

Built In names Strive Health a 2025 Best Place to Work.

Business Wire
Mar 5th, 2024
Humana And Strive Health Announce Expansion Of Holistic, Patient-Centered Care For People With Kidney Disease

LOUISVILLE, Ky.--(BUSINESS WIRE)--Leading health and well-being company Humana Inc. (NYSE: HUM) and kidney care provider Strive Health have announced a new value-based care multi-state agreement for most Humana Medicare Advantage HMO and PPO plan members who live with kidney disease. Value-based care is a holistic, patient-centered healthcare model that focuses on a coordinated effort to help improve patient health outcomes and quality of life. With this agreement, members with chronic kidney disease and end-stage kidney disease in Indiana, Illinois, Kentucky, Michigan and northwest North Carolina now have access to Strive’s value-based kidney care. Strive’s interdisciplinary clinical care team serves as an extension of a member’s physician and provides whole-person care, including medication management and care management, dialysis access planning, transplant coordination and social services. “Humana is committed to providing our members with evidence-based, multi-specialty kidney care,” said Jim Stodola, Humana Vice President of Trend Management

Business Wire
Feb 20th, 2024
Strive Health And Medical Mutual Partner To Bring Value-Based Kidney Care To Ohioans

DENVER--(BUSINESS WIRE)--Denver-based Strive Health, the national leader in value-based kidney care, and Medical Mutual, one of the largest Ohio-based health insurance companies, have partnered to deliver value-based kidney care — which focuses on improving quality of care, provider performance and the patient experience — to eligible members with chronic kidney disease (CKD) and end-stage kidney disease. This partnership encompasses all lines of business: Medicare Advantage, individual and commercial group health plans. With over 1.3 million adults in Ohio living with CKD and only 150,000 aware they have the condition, Strive and Medical Mutual seek to bring awareness so more people are diagnosed and can get the care they need sooner. Through this partnership, Strive will support more than 10,000 people living with kidney disease. “Providing Medical Mutual members better access to value-based kidney care is an important step in achieving our mission to revolutionize kidney care through comprehensive, patient-centered solutions that improve the quality of life for those affected by CKD,” said Chris Riopelle, Co-Founder and CEO at Strive Health. “Medical Mutual is committed to improving the lives of Ohioans through high-quality healthcare coverage and partnerships like this one, and I look forward to seeing the impact we will have in the coming years in working closely together to improve outcomes for people with kidney disease in Ohio.”

Being Medicos
Jul 18th, 2023
Prominence Health Plan taps Strive Health for kidney Care – MedCity News

Strive Health is also teaming up with Sierra Nevada Specialty Care, a local nephrology clinic in Nevada.

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