Full-Time
Clinical Manager
Atlantic Vision Partners
No salary listed
Danville, VA, USA
In Person
Category
 Operations & Logistics (1) |
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Required Skills
Customer Service
Requirements
- Five to 10 years of experience in ophthalmic practices.
- A minimum of three years of administrative and managerial experience, increasing in complexity, including the supervision of clinical professionals (Preferred).
- Bachelor's in related field or nursing degree preferred.
- Certified ophthalmic medical technologist or licensed optometrist with appropriate experience considered.
- Strong leadership and business operations experience required.
- Dependable transportation required to travel to other offices as required.
- Must be flexible with traveling to various locations.
- Ability to pay attention to detail.
- Ability to maintain confidentiality.
- Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy.
- Displays positive outlook and pleasant manner, does not instigate or participate in office gossip or negativity, keeps commitments.
- Dresses appropriately and is well groomed.
- Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect.
- Ability to perform essential functions of the position with or without accommodation, including the ability to use power hand tools and lift a minimum of 70 lbs.
- Excellent verbal communication skills.
- Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only).
- Physical Requirements: Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
- Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.
- Must be able to be stationary for prolonged periods of time.
Responsibilities
- Measuring performance against established metrics and holding teams accountable for results - solid patient care and workflow
- Conducting clinic audits to ensure compliance with clinical protocols and optimize patient outcomes
- Leading team meetings, CPR training, and continuing education events
- Overseeing training, competency testing, and development programs for field technicians
- Supporting the rollout of new technologies, services, and equipment maintenance programs
- Providing leadership in troubleshooting issues, resolving staff disputes, and supporting practice leadership