Admissions Ambassador

Job Description

This job ad is for summer employment and fall employment applicants. 

Auggie Admissions Ambassadors work to highlight Augsburg's many strengths and encourage prospective students to consider Augsburg University as their university of choice.

They work closely with prospective students and families daily and assist them as they navigate through their college search. This is done through providing quality customer service and hospitality.

Ambassadors are often the first and last face our visitors see, whether it is an in-person or virtual visit, requiring them to have a positive and energetic attitude about their work. Ambassadors draw on their knowledge and experience to help visitors get to know Augsburg University.

Auggie Ambassadors are passionate about the university and use that passion to enthusiastically to represent the university and contribute to the success of the admissions team. Training will be provided.

Tasks and responsibilities include, but are not limited to:

• Working at the Admissions reception desk, answering phones and welcoming guests, and other administrative tasks
• Conducting campus tours with prospective students and their families
• Connecting not only in person, but may also include correspondence and mailings, phone calls, and virtual visits
• Assisting admissions staff with projects and tasks 
• Work includes using a desktop computer, sitting, standing, and walking for periods of time
• Using Admissions' social media accounts to interact with prospective students and families

Work Hours

• Typically
  • Monday - Friday days and afternoons (needed for Fall/Summer)
  • Saturday - days  (needed for Fall/Summer)
• Students can expect up to 10-15 hours per week, dependent on their availability through the semester and between 15-20 hours a week during the summer

Compensation and Benefits

• Rate of Pay: $16.45/hour
• Minnesota Sick and Safe Time
• Not eligible for health insurance benefits

Qualifications

Ambassador applicants should possess the following attributes and abilities: 

• Work-study eligible
• Strong communication skills
• Energetic and positive attitude
• Attention to detail and consistency
• Ability to work independently
• Adaptability, good time management, and self accountability
• Strong organization skills

Additional skills that may be helpful:

• Fluency in other languages (particularly Spanish)
• Knowledge/awareness of social media presence

Students must be currently enrolled at Augsburg and must be work study-eligible. (If you have questions about your work study eligibility, please consult your financial aid award letter, or contact Student Financial Services: [email protected])

Additional Information

All student applicants must attach the following for consideration: 

• Resume
• Cover Letter (optional)

Augsburg University is an Equal Opportunity employer.  We are committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation to complete our application process, please contact the Human Resources department by phone at  612.330.1058 or email at [email protected].  Human Resources is located at 20 Memorial Hall.
 

Application Instructions:

Applicants are encouraged to review the TRIO/SSS Summer Bridge web page to learn more
about the program. All student applicants must attach the following for consideration:

• Resume (required)
• Cover Letter (optional, but strongly encouraged)