Full-Time

Senior Assignment Specialist

Collateral Management

Posted on 8/23/2025

Selene

Selene

501-1,000 employees

Mortgage loan servicing and loss mitigation

No salary listed

Dallas, TX, USA

In Person

Category
Finance & Banking (1)
Required Skills
Excel/Numbers/Sheets
Requirements
  • Minimum of 2 years assignment of mortgage experience.
  • Strong data manipulation skills through excel (required)
  • A demonstrated willingness to learn and add value to existing processes based on established work experience
  • Solves problems with a sense of recognizing opportunities, understanding risks and acting quickly to overcome obstacles and reach a solution.
  • Must be detail oriented and consistently maintain a high level of quality and accuracy in their work. Work product must be consistently reliable and accurate.
  • Multi tasker in a constantly changing, fast paced environment
  • Familiarity with the various aspects of collateral management and how collateral requirements change across various trading programs (non-agency whole loan, agency whole loan, GNMA Buyout MSR, etc), a plus
Responsibilities
  • Work with the client’s collateral management team to fulfill collateral curative initiatives inclusive of day-to-day operations and special projects (as needed)
  • Manage the pipeline, workflow, and relationship of multiple document custodians and collateral vendors
  • Create, support, and manage collateral workflow in partnership with Selene’s Asset Management team
  • Manage the logistics of the overall collateral workflow including coordination with internal and external stakeholders, and identifying and implementing process improvement solutions.
  • Perform regular reconciliations of open collateral tasks against document custodian and collateral vendor reports
  • Collaborate closely with internal teams, servicers, and vendors to identify procedural changes and system enhancements where needed; recommend operational improvements and assist in implementation
Desired Qualifications
  • Familiarity with the various aspects of collateral management and how collateral requirements change across various trading programs (non-agency whole loan, agency whole loan, GNMA Buyout MSR, etc), a plus

Selene provides mortgage loan servicing and resolution for residential portfolios, handling performing, re-performing, and high-touch special servicing for distressed loans with agency approvals. It is an approved servicer for FHLMC, FNMA, GNMA, VA, and USDA, and is one of only two GNMA single-family master servicers and approved sub-servicers. Its services include loss-mitigation strategies backed by proprietary technology and individualized client management for a diverse client base such as banks, investors, REITs, private equity, hedge funds, GSEs, and government agencies. The goal is to help clients efficiently service and resolve mortgage portfolios while reducing losses through scalable capacity and data-driven, personalized service.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Houston, Texas

Founded

2004

Simplify Jobs

Simplify's Take

What believers are saying

  • Jocelyn Martin-Leano appointed President of Selene Finance to drive growth.
  • Doug Whittemore named Chief Strategy Officer for all Selene business lines.
  • Selene Cares+ prepares borrowers for productive support team conversations.

What critics are saying

  • Outdated fax and mail forms cause delays versus digital competitors like Mr. Cooper.
  • Cares+ tools lack integration with paper-based Uniform Borrower Assistance Form.
  • CFPB scrutiny obsoletes fragmented systems, forcing overhaul or fines in 12-24 months.

What makes Selene unique

  • Selene Cares+ launches customized microsites and animated videos for 24/7 borrower education.
  • Measurable engagement refines Selene Cares+ digital tools for borrower relevance.
  • Future Selene Cares+ phases expand personalization and self-service capabilities.

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Benefits

Paid Time Off

Medical, Dental &Vision

Employee Assistance Program

Flexible Spending Account

Health Savings Account

Paid Holidays

Company paid Life Insurance

401(k) Company Match

Company News

National Mortgage Professional
Feb 9th, 2026
Selene Finance Unveils First Phase Of Its Borrower Assistance Campaign

Selene Finance unveils first phase of its borrower assistance campaign. Feb 09, 2026 Selene has launched the first phase of its Selene Cares+ campaign, introducing enhanced digital tools and educational resources designed to improve borrower communication and engagement during times of financial hardship Selene Finance LP has launched the first phase of Selene Cares+, a borrower assistance campaign aimed at streamlining communications and providing clearer, more accessible support for customers navigating financial challenges. The initial rollout centers on enhanced digital outbound communications designed to deliver educational, informative content that borrowers can access on demand - 24 hours a day, year-round. These resources include customized microsites, animated videos, and educational modules, enabling customers to learn at their own pace and revisit material as needed to better understand the options relevant to their financial situation. According to Joe Davila, CEO of Selene Holdings, the campaign responds to common hurdles borrowers face during periods of financial stress, particularly when confusion or incomplete information can impede engagement. "Borrowers are often overwhelmed during periods of financial stress, and confusion or lack of information can become a barrier to meaningful engagement," said Davila. "Selene Cares+ reflects our commitment to meeting customers where they are, with clarity, empathy, and transparency. This program is about creating confidence through understanding and ensuring borrowers know we are here to help." Selene's leadership underscores that the digital experiences go beyond traditional servicing communications by delivering consistent messaging tailored to individual circumstances. Engagement with these tools is measurable and continuously refined to ensure relevance and effectiveness. Get the NMP Daily Essential stories, every weekday. Future phases of the initiative promise expanded content, improved personalization, broader communication channels, and additional self-service capabilities, reinforcing Selene's commitment to proactive borrower engagement throughout the customer journey. "I've helped build borrower communication programs before, but Selene Cares+ takes this concept to an entirely new level," said Douglas Whittemore, chief strategy and growth officer of Selene. "This isn't about sending messages - it's about breaking down barriers to communication and addressing the negative perceptions that sometimes prevent borrowers from engaging. By giving borrowers the ability to learn on their own terms, through intuitive digital experiences, we create a more informative and comfortable path for them to reach out when they're ready to take the next step."

Bluefield Daily Telegraph
May 7th, 2025
Jocelyn Martin-Leano, President, Selene Finance and Doug Whittemore, Chief Strategy and Growth Officer Join Selene to Drive Next Phase of Company's Growth

Selene, a provider of industry leading loan servicing, diligence and title solutions, today announced the appointments of Jocelyn Martin-Leano as President, Selene Finance and Doug Whittemore as Chief Strategy and Growth Officer for all Selene Holdings' business lines, effective immediately.

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