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• Lead and manage diverse and large teams, ensuring alignment with organizational goals and fostering a collaborative work environment.
• Drive change management initiatives, ensuring seamless transitions and minimal disruption to business operations.
• Implement process excellence frameworks to optimize operational efficiency and effectiveness across all subprocesses.
• Oversee the end-to-end management of projects, ensuring that milestones and deadlines are consistently met.
• Ensure accurate and timely completion of fund accounting and insurance portfolio accounting, maintaining compliance with regulatory requirements.
• Conduct thorough investigations into funds transfer discrepancies, providing resolutions in a timely manner.
• Manage securities and funds services, ensuring that custody income processes are executed with precision and accuracy.
• Collaborate actively with internal and external stakeholders to identify opportunities for process improvements and implement transformative solutions.
• Utilize knowledge of transformation tools to drive innovation and enhance operational capabilities across the organization.
• Develop and maintain comprehensive reports and dashboards to track performance and identify areas for improvement. |