Quality Resident Engineer II

Description

1. Promotes and projects the standards of excellence and integrity established by SEWS and SEWS Quality Assurance in alignment with company and departmental objectives and quality targets.
2. As a customer-facing representative of SEWS at a key customer manufacturing location, assures compliance to customer requirements and expectations, and coordinates relations between SEWS functions/members and customer management/staff.
3. Continually monitors trial and mass production activity at the customer site and assures the quality of SEWS product and services provided to customers by proactively identifying emerging issues and engaging applicable SEWS sections (including MX manufacturing sites) for drawing/product/process improvement, and reports, monitors and assures effectiveness and sustainability of corrective actions through effective use of quality alerts and standard quality tools.
4. Promote a customer-focused business environment throughout the SEWS network by acting as SEWS' quality liaison and “voice of the customer” for quality and service related topics that drive the achievement of customer expectations.
5. Closely monitors customer quality results and perceptions and makes judgements regarding necessary actions. Provides feedback to the responsible organization and assures required improvement activities.
6. Develop and execute product tests and validations, analyze resulting data, and document results.
7. May participate in the creation and/or interpretation of Quality-related documentation for project design history files (APQP Plan, essential requirements checklist, FMEA, PPAP, first article inspection plans etc.)
8. Lead/participate on teams that identify risks/hazards associated with product designs, processes and applications, apply lessons learned, and assist in the generation of FMEA’s and associated Control Plans.
9. Administer rework/repair methods and processes in compliance with engineering and quality standards as necessary to provide rapid, effective, sustainable clean points and provide rework personnel training and oversight as necessary.
10. Performs short range, tactical planning and execution of actions required to deliver provided Quality Assurance strategies and objectives.
11. Monitor on daily bases Customer Portals in order to confirm and notify our manufacturing plant any official claim.

• Bachelor's Degree in Engineering, Quality or related field, along with 5-7 years industry-specific experience in automotive quality assurance or engineering.
• ASQ CQE level certification and/or equivalent is helpful but not required. Certification or demonstrated equivalent ability in a technical problem-solving discipline (Six Sigma, Shainin, Kepner-Tregoe, etc.) is preferred.
• Knowledge of automotive OEM structure, manufacturing and technical demands and customer requirements and relationships and procedures demonstrated by 3 or more years experience in Quality, Engineering and/or Design/Product Development Engineering in the automotive industry.
• Working knowledge of automotive EDS systems, components and reasonable proficiency in automotive technical troubleshooting/failure mode analysis is strongly preferred.
• Ability to read and interpret Engineering drawings, product specifications, procedures and standards.
• Strong organization and communication skills, as well as presentation proficiency to all levels of customer management and staff are expected.
• Able to travel domestic and international.
• Some on-call and/or shift work is necessary and expected as necessary to support customer requirements.
• Ability to analyze complex problems, work independently as well as in a team environment, and organize and execute multiple work tasks simultaneously in a high volume automotive production environment.
• Proficient in standard MS office PC/software applications and automotive OEM web applications.