Billing Administrative Assistant @ 24hr Cares

WHO IS 24 HOUR HOME CARE - 24 Hour Home Care, part of Team Services Group company of brands, has provided high-quality, personalized in-home care for over 15 years. Committed to putting people first, driving excellence, and innovating with purpose, it redefines what it means to care. We help our sister companies find great talent!

WHO IS TEAM SERVICES GROUP - TEAM Services Group provides household employment and home care solutions through our family of brands across the United States. We believe in the value of self-direction – allowing individuals and families to choose the people working with them in their homes – and aim to facilitate choice and independence, delivered with the highest standards of quality and security.

WHO IS INTELI-CARE: We are sister company to 24 Hour Home Care and a non-medical home health care provider based out of Albuquerque, New Mexico. We offer best in class service through strategic leadership, using cutting edge technology, and most importantly making people their #1 priority.

Inteli-Care’s Vision - We are 100% member focused. The people we service are our number one priority. Our vision and goal is to accomplish this through a team oriented system. Inteli-Care strives for Innovation: being a leader, being on the cutting edge of technology, and setting the standard in the home healthcare industry. Inteli-Care values Integrity which very simply means always doing the right thing. Our employees are expected to live up to high ethical standards and to make the extra effort to ensure our members are receiving the highest level of care. Our quality assurance program is state of the art and all caregivers are evaluated regularly to assure they are meeting our Standards of Excellence. Standard of Excellence to Inteli-Care means setting the bar high and providing superior service. In short, Inteli-Care is 100% member driven and focused; serving our members is our number one priority.

Inteli-Care’s Values - Webelieves in high Standards of Excellence for all of its employees. The Company’s Core Values are:

Teamwork Unites
Empathize and be Compassionate
Attitude is Power
Motivate and Strive to help Everyone win
Take Risks
Lead and be the Example

Sound interesting? Read on for more details!

Overview:
The Billing Administrative Assistant supports the company’s billing operations by managing and validating all billing processes, claims, and reports. This full-time position operates Monday through Friday, 8:00 AM to 4:00 PM, with a 30-minute lunch break. The role requires meticulous attention to detail, exceptional organizational skills, and the ability to assist across departments when necessary.

Primary Responsibilities:

Oversee billing services for the entire company.
Validate and assist with PCA time reporting via EVV systems.
Process billing claims through MEDsys/VinCENT and AuthentiCare.
Handle corrective claims for Private Pay, Insurance, MCOs, EMODs, VCA, and DOL.
Review authorizations in VinCENT and AuthentiCare to ensure accuracy before weekly billing.
Bill training sessions and administrative fees; maintain tracking systems for checks and balances.
Manage compliance and processes related to EMOD billing.
Generate and analyze billing reports, including RA and EOB documents, ensuring timely payment.
Maintain write-off and denial spreadsheets.
Update and manage the billing rate spreadsheet.
Serve as a bilingual backup for conducting New Employee Orientations (NEOs).
Collaborate with staff and assist with correspondence, data entry, timecard validation, and scheduling.
Understand and manage EVV systems, Medicaid eligibility, and billing-related software.
Support company initiatives such as workshops, quality assurance, and policy development.
Provide assistance across HR, Compliance, Billing, Plan Admin, and Satellite Offices.
Perform general office tasks, including auditing files, creating ID badges, and organizing records.

Compensation and Benefits:

Hourly Wage: $16–$17/hour, plus annual bonus per ICNM policy.
Benefits:
- 401(k) per ICNM policy.
- Medical, Dental, Vision, Life, Legal, and Disability Insurance options.
- Paid Time Off (PTO), Vacation, Holiday Pay, and Sick Leave per ICNM policy.
Time-off requests must follow ICNM’s approval process.

Qualifications:

Bilingual proficiency in Spanish preferred.
Proficient with billing systems like MEDsys/VinCENT and AuthentiCare.
Strong organizational and multitasking skills.
Collaborative and able to work across multiple departments.

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

Billing Administrative Assistant

24hr Cares

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