Full-Time

Managed Care Coordinator

Integrated Resources

Integrated Resources

501-1,000 employees

No salary listed

Newark, NJ, USA

In Person

Category
Operations & Logistics (1)
Requirements
  • Strong knowledge of claims processing required
  • High School Diploma required
  • Some College preferred
  • 2-3 years claims processing/investigations experience preferred
  • Knowledge of medical terminology required
  • Knowledge of a claims processing platform with health insurance carrier (i.e., FACETS, QBLUE, etc.) required
  • Good oral and written communication skills required
  • Ability to make sound decisions under the direction of Supervisor required
  • Prefer knowledge of benefit contracts, enrollment, billing & claims coding/processing
  • Prefer knowledge Managed Care principles and/or Medicaid
  • Prefer ability to analyze and resolve problems with minimal supervision
  • Prefer ability to use a personal computer and applicable software and systems; team player, strong analytical, interpersonal skills
Responsibilities
  • Performs review of service requests for completeness of information, collection and transfer of non-clinical data, and acquisition of structured clinical data from physicians/patients
  • Performs a thorough analysis of claims to determine the correct course of action and takes the necessary steps to resolve
  • Handles requests from physicians/members via incoming calls or correspondence based on scripts and workflows, and under the oversight of clinical staff
  • Prepare, document and route cases in appropriate system for review or claims adjustments
  • Initiates call backs and correspondence to members and providers to coordinate and clarify benefits
  • Upon completion of inquiries initiate call back or correspondence to Physicians/Members to coordinate/clarify case completion
  • Reviewing professional medical/claim policy related issues or claims in pending status
  • Upon collection of clinical and non-clinical information MCC can authorize services based upon scripts or algorithms used for pre-review screening
  • Non Clinical staff members are not responsible for conducting any UM review activities that require interpretation of clinical information
  • Perform other relevant tasks as assigned by Management
Desired Qualifications
  • Prefer knowledge of benefit contracts, enrollment, billing & claims coding/processing
  • Prefer knowledge Managed Care principles and/or Medicaid
  • Prefer the ability to analyze and resolve problems with minimal supervision
  • Prefer the ability to use a personal computer and applicable software and systems; Team Player, Strong Analytical, Interpersonal Skills

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Edison, New Jersey

Founded

1996

Simplify Jobs

Simplify's Take

What believers are saying

  • Certification boosts appeal to quality-focused healthcare organizations.
  • Reskilling programs cut time-to-hire amid workforce shortages.
  • Positions IRI among 15,000 Joint Commission-accredited elite firms.

What critics are saying

  • Certification lapses in 12-18 months from failed onsite review.
  • Patient complaints trigger decertification and client losses in 6-12 months.
  • AMN Healthcare captures IRI's mid-sized clients in 12-24 months.

What makes Integrated Resources unique

  • Joint Commission Gold Seal certifies IRI's staffing compliance since 2009.
  • AI tool Nova hybridizes with reskilling to close healthcare skills gaps.
  • Focuses on diversity hiring and performance monitoring for elite placements.

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Benefits

Wellness Program

Mental Health Support

Flexible Work Hours

Phone/Internet Stipend

Home Office Stipend

Conference Attendance Budget

Company News

Integrated Resources, Inc.
Jan 3rd, 2024
Integrated Resources Inc. Awarded Health Care Staffing Services Certification from The Joint Commission

Edison, New Jersey - Integrated Resources Inc. has earned The Joint Commission's Gold Seal of Approval(R) for Health Care Staffing Services Certification by demonstrating continuous compliance with its performance standards.

Integrated Resources, Inc.
Feb 1st, 2023
Integrated Resources Inc. Awarded Health Care Staffing Services Certification from The Joint Commission

Integrated Resources Inc. has earned The Joint Commission’s Gold Seal of Approval ® for Health Care Staffing Services Certification by demonstrating continuous compliance with its performance standards.