Full-Time
Amazon Connect Engineer
IVR/VRU
Updated on 9/4/2026
VTekis Consulting
No salary listed
Houston, TX, USA
Remote
Category
 Software Engineering (1) |
|---|
Required Skills
DynamoDB
Python
Git
Node.js
Infrastructure as Code (IaC)
CloudFormation
AWS
Terraform
REST APIs
DevOps
Requirements
- Experience with AWS services including Amazon Connect, Amazon Pinpoint, AWS Lambda, Amazon DynamoDB, Amazon API Gateway, Amazon SQS, Amazon SNS, Amazon EventBridge, AWS Identity and Access Management, Amazon CloudWatch, AWS Secrets Manager, AWS Step Functions, and AWS CloudFormation, AWS Cloud Development Kit, or Terraform.
- Experience designing and implementing Amazon Connect contact flows and IVR/VRU systems.
- Experience with inbound and outbound voice call workflows, contact routing, call-flow orchestration, and voice-application troubleshooting.
- Proficiency in Python and/or Node.js, RESTful API development, JSON, and the AWS SDK.
- Experience with Git, continuous integration and continuous delivery pipelines, and infrastructure as code.
- Experience using AI-assisted development tools such as Devin AI.
Desired Qualifications
- Experience with AWS Step Functions.