Full-Time

SRO Residential Services Coordinator 3

Posted on 9/12/2025

Deadline 1/28/27
DePaul

DePaul

501-1,000 employees

Not-for-profit housing, elder care, rehab

Compensation Overview

$23 - $23.60/hr

Rochester, NY, USA

In Person

Category
Administrative & Executive Assistance (1)
Requirements
  • Bachelor’s degree in Human Services field plus at least one (1) year of experience working in a Human Services field.
  • Associates degree in a Human Services field plus at least three (3) years of related experience working in a Human Services field.
  • High School diploma / GED plus at least five (5) years of experience working in a Human Services field.
  • In addition to the above criteria this position also requires a clean/valid New York State driving record as outlined in DePaul’s personnel policy.
  • Must be at least Eighteen (18) years of age.
Responsibilities
  • Works with the Management staff to provide perspective residents with tours and lunch visits and then provides input to the Admission / Management team with regard to the individual’s acceptance in to the program.
  • Ensure that each resident receives comprehensive service planning in a person-centered approach during the resident’s tenure withthe program. This includes the delivery of recovery-oriented services and on-going discharge planning practices. Ensure that each plan is complete and up-to-date in accordance with standards of practice and the NYS Office of Mental Health (OMH).
  • Conduct / complete quarterly service plan reviews with the resident and his / her support team in an effort to ascertain the resident’s progress and to make revisions / updates to the plan when necessary.
  • Provides teaching, monitoring and recovery-oriented supports to residents in accordance with OMH 595 including the followingrehabilitative services; Assertiveness / Self Advocacy Training, Community Integration / Resource Development, Daily Living Skills Training, Health Services Education, Medication Management and Training, Parenting Training, Rehabilitative Counseling, Skill Development, Socialization, Substance Abuse Services and Symptom Management.
  • Observe, monitor, document and report resident behaviors as well as their progress in accordance with agency standards.
  • Maintain accurate and timely resident files, including the documentation of progress notes, the updating of service plans, the maintenance of psychiatric and medical records, as well as other pertinent information relating to the resident.
  • Ensures that annual appointments for physicals, eye exams, medical specialist appointments (such as OB / GYN appointments) and dental appointments are scheduled and ensures that transportation is arranged for these appointments when necessary.
  • Works collaboratively with the Resident’s Health Home Care Manager and other community service providers to ensure continuity of care for each individual.
  • Serves as a key liaison between the resident and his / her clinical provider with regard to the monitoring of the individual’s mental health and well-being.
  • Provides direct assistance to the residents with regard to daily living skill training including the upkeep of resident rooms, training in the areas of preparing simple meals and assistance with laundry when indicated.
  • Helps residents plan for the purchasing of clothes and other necessities.
  • Works with residents to encourage a healthy connection with family and communities and to develop new supports and interests.
  • Coordinates and participates in resident’s recreational activities when indicated.
  • Assists the Medication Coordinators with the supervision of resident medications when necessary and assumes dining room responsibilities during breakfast when assigned.
  • Provide safe transporting of residents when necessary.
  • Respects and maintains resident confidentiality and demonstrates a caring positive attitude toward all residents (as per respect policy), staff, guests, family members and service providers.
  • Follow all safety rules and regulations for self, residents and staff.
  • Attend staff meetings and trainings as required by supervisor.
  • Works as a member of the residential team for each resident and give relevant input for treatment / support team meetings and continued stay reviews.
  • Performs any other duties necessary for the effective operation of the program and / or the well-being of the residents.

DePaul is a not-for-profit organization that provides housing and support services for seniors, people with mental illness in recovery (including those with homelessness history), addiction prevention, vocational programs, and affordable housing across 50+ sites in 14 New York counties. It coordinates housing, treatment, recovery supports, and job training tailored to each person’s needs. It differs by offering a wide range of housing, health, recovery, and vocational services under one nonprofit umbrella, with a community-focused approach that serves those facing homelessness. Its goal is to help individuals achieve the highest level of independence and stability in the environment of their choice.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Town of Gates, New York

Founded

1958

Simplify Jobs

Simplify's Take

What believers are saying

  • Animation program prestige attracts top creative talent and industry partnerships.
  • Community-focused research grants enhance DePaul's reputation and local impact.
  • Transfer portal success builds competitive basketball program for revenue generation.

What critics are saying

  • Palestinian student discrimination complaints trigger federal investigations and enrollment declines.
  • Campus protests and negative media coverage alienate donors and prospective students.
  • Transfer-dependent basketball roster faces Big East competition from UConn, Villanova.

What makes DePaul unique

  • Animation program achieves national recognition for creative industry excellence.
  • SPARK Center research teams advance North Lawndale community development projects.
  • Men's basketball roster strengthened through strategic transfer portal acquisitions.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Unlimited Paid Time Off

Paid Holidays

401(k) Company Match

Employee Assistant Program

Employee Discount Program

Company News

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Pan-American Square Apartments wins Community Impact Award. SWBR Company is pleased to announce that DePaul Pan-American Square Apartments has been recognized with the 2025 Community Impact Award by the Buffalo/WNY Chapter of the American Institute of Architects. This award honors projects that make a meaningful difference in their communities through thoughtful, inclusive design. Completed earlier this year, Pan-American Square Apartments transformed a former rail corridor into a 150-unit affordable and supportive housing community in Buffalo, NY. Designed to Passive House standards, the development provides energy-efficient homes and essential services for seniors and individuals experiencing homelessness or mental illness. More than housing, it is a catalyst for community revitalization, delivering stability, sustainability, and hope for Buffalo's most vulnerable residents. Jury Comment: The integration of community-based programs and sustainable design at the Pan-American Square Apartments struck the jury. Exemplifying the criteria of the Community Award, the Pan-American Square Apartments took a holistic approach to senior living and supportive housing that will have a lasting positive impact on the WNY community. It is clear that this project will uplift and provide stability for the most vulnerable members of its community and the design team took every opportunity to maximize resources available to its residents. SWBR provided architectural, interior design, structural engineering, landscape architecture, and graphic design services for the project. The awards celebration was held Thursday, November 6 in Buffalo, NY.

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