Full-Time

Customer Service Representative

Posted on 10/25/2024

R1 RCM

R1 RCM

10,001+ employees

Revenue cycle management solutions for healthcare

Enterprise Software
Healthcare

Compensation Overview

$14 - $17.37Hourly

Entry

Broken Arrow, OK, USA

Category
Customer Support
Customer Success & Support
Required Skills
Customer Service
Requirements
  • High School Diploma or GED
  • Excellent customer service experience
Responsibilities
  • Working on computers and answering phones to intake information in a busy environment.
  • Helping people who may be very ill or worried.
  • Fast-paced work environment, often on your feet assisting patients complete their registration.
  • A team you can rely on.

R1 RCM provides Revenue Cycle Management (RCM) solutions to healthcare providers, including hospitals and physician groups. The company uses technology to streamline financial and administrative processes, helping clients improve patient experiences and financial performance. R1 RCM stands out by focusing on reducing inefficiencies in the revenue cycle, allowing healthcare organizations to prioritize patient care. The goal is to be a valuable partner in achieving better financial and operational outcomes.

Company Stage

IPO

Total Funding

N/A

Headquarters

Murray, Utah

Founded

2003

Growth & Insights
Headcount

6 month growth

12%

1 year growth

23%

2 year growth

36%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased AI adoption in RCM processes enhances efficiency and accuracy for R1 RCM.
  • Privatization by TowerBrook and CD&R offers flexibility for innovation and technology investment.
  • Rising demand for sophisticated RCM solutions due to complex payer requirements benefits R1 RCM.

What critics are saying

  • Inconsistencies in turnaround times and accuracy may affect client satisfaction and retention.
  • Acquisition by TowerBrook and CD&R may lead to strategic shifts disrupting operations.

What makes R1 RCM unique

  • R1 RCM specializes in end-to-end Revenue Cycle Management for healthcare providers.
  • The company leverages advanced technology to streamline financial and administrative processes.
  • R1 RCM offers performance-based incentives through long-term contracts with healthcare organizations.

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