Case Management DAYS

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Business Administration

Job Summary:

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Provides leadership for the coordination of services through the continuum of care and direction.

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Hours of Position:

Day shift, 8a-5p, Monday - Friday.

The successful candidate will have 3-5 years of case management experience. Previous management experience is helpful as this person will supervise a staff of 8 employees. Ability to work well as part of a team, be collaborative, a problem solver, and excellent communicator are all preferred in the successful candidate.

KEY RESPONSIBILITIES
• Integrating the service into the organization’s primary functions
• Coordinating and integrating interdepartmental and intradepartmental services
• Developing and implementing policies and procedures that guide and support the provisions of services
• Recommending a sufficient number of qualified and competent persons to provide care, including treatment; ensures that the unit remains within the budget
• The determination of the qualifications and competence of department personnel who provide patient care services and who are not licensed independent practitioners
• Continuously assessing and improving the performance of care and services provided
• Maintaining quality control programs as appropriate
• Orienting and providing in-service training and continuing education of all persons in the department
• Recommending space and other resources needed by the department, and participating in the selection of sources for needed services not provided by the department or organization
• Establishing yearly goals and objectives for assigned units, reviewing each on a quarterly basis;
• Conducting unit conferences to clarify goals and objectives and evaluating progress towards achieving them
• Establishing par levels for all supplies needed on patient units, including maintaining communication with other departments; conducts periodic meetings with other departments to review and revise supply systems
• Interviewing and recommending hiring potential patient care services employees
• Identifying employee related problems; initiating and documenting appropriate performance management
• Promoting positive customer service
• Has authority to reprimand and to recommend termination of employee when appropriate
• Assumes advisory role to the In-house Supervisor in identifying and resolving clinically related situations or problems
• Together with appropriate charge nurse, completes written evaluation including initial, annual, and other performance reviews
• Ensures that required records for all Patient Care Services personnel assigned to unit (copies of professional licensure, CPT certificates, etc.) are current and filed in Education and Human Resources;
• Is responsible for establishing and maintaining yearly budget for all units assigned to his/her responsibility
• Interprets organization structure, policies, and procedures to staff, patients, visitors and other departmental personnel
• Investigates unusual occurrences and determines action required to prevent further incidents
• Established performance improvement program for assigned unit(s) in conjunction with Performance Improvement Committee
• Acts as role model for shift managers, other Patient Care Services personnel, and student nurses on assigned units
• Coordinates and/or participates in Performance Improvement Teams as necessary
• Arranges and coordinates designated committee meetings according to hospital policy
• Demonstrates knowledge of biopsychosocial aspects of human behavior ranging from infancy to geriatrics, according to scope of department
• Ensures that the educational needs of all patients are met
• Performs other duties as assigned

TECHNICAL CAPABILITIES

Our Nursing Philosophy:  

We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center’s mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being. 

As a Vanderbilt University Medical Center employee, you make a difference to our patients and their families by bringing compassion and care to those in need of hope and healing. Please see our current employee benefits offered:

• Affordable High Quality Health Plan Options
• Dental and /or vision plan
• 403 (b) retirement plan
• Paid Time off (flex PTO)
• Tuition Reimbursement and adoption assistance (maximums applied)
• Short-Long term disability
• Subsidized backup childcare
• And many more...Ask us about our current inpatient nursing supplemental Pay Program!

Achieve the Remarkable: 

Learn more about VUMC Nursing: 

• Nursing Careers: http://www.vumcnursingcareers.com/index.html
• Benefits: http://www.vumcnursingcareers.com/benefits.html
• Our Nursing Philosophy: http://www.vumcnursingcareers.com/philosophy.html
• Our Nursing Leadership: http://www.vumcnursingcareers.com/leadership.html
• Shared Governance: http://www.vumcnursingcareers.com/shared-governance.html
• Education& Professional Development: http://www.vumcnursingcareers.com/professional-development.html
• Life In Nashville: http://www.vumcnursingcareers.com/nashville.html
• VUMC Nursing: http://www.mc.vanderbilt.edu/root/vumc.php?site=vanderbilt-nursing  

Core Accountabilities:

* Organizational Impact: Directs activities to achieve operational plans with some near term effect on results of the department/area.* Problem Solving/ Complexity of work: Identifies issues, gathers facts to resolve technical and operational problems. * Breadth of Knowledge: Applies in-depth knowledge and skills of a professional/technical area and basic management knowledge to manage the work of the team.* Team Interaction: Leads a complex department with a focus on implementation. Typically executes on a short to medium term strategies.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one’s own communication style to suit different situations and audiences .Delivering Excellent Services : - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees’ effectiveness. Ensuring High Quality - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

LIC-Registered Nurse - Licensure-Others

Work Experience:

Relevant Work Experience

Experience Level:

3 years

Education:

Master’s

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled