Key Account Specialist

Job Family Group:

Sales Group

Job Description:

This is a role within the Castrol organisation, and the successful candidate will become part of the Castrol ring-fence.  If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership.

Are you ready to join a team that’s driving the future of lubricants & beyond and setting new industry standards? Discover how our diverse and passionate people at Castrol are shaping the industry – and how you can be part of this journey.

We’re seeking versatile experts who share our passion for innovation and excellence. Bring your outstanding perspective, collaborative spirit, and challenge our thinking as we continue to lead the way in the lubricants' market & build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization.

Apply now!

Castrol is a global leader in lubricants and part of the bp Group, one of the world’s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, steadfast innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets.

At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of championing top talent for leadership roles, both locally and globally.

We are currently looking for Key Account Specialist Hyderabad based at Hyderabad with details mentioned below.

Let me tell you about the role!

Key Account Manager role is accountable for delivering Volume and NSV targets across assigned direct and indirect key accounts, while driving business development through strong customer relationship management, application engineering, effective commercial and contractual arrangements, and strategic engagement with channel partners to enhance market reach and sustainable growth.

What you will deliver

• Handle assigned direct and indirect key accounts to deliver Volume and NSV targets, ensuring growth across end customers, distributors, and channel partners.
• Handle daily operational requirements from customers and indirect accounts, including issue resolution, troubleshooting, and coordination with internal stakeholders.
• Build and strengthen relationships across all relevant functions within assigned customers and indirect account partners, maintaining an up-to-date stakeholder/contact map.
• Develop and regularly update account plans for both direct and indirect accounts to maintain a robust opportunity pipeline, using customer insights, market intelligence, competitor activity, stakeholder relationships, and tender opportunities.
• Implement agreed business activities by acting as the single point of contact across Sales, Marketing, Technology, Supply Chain, and channel partners to ensure flawless delivery.
• Conduct regular business and performance reviews with customers, distributors, and internal partners to track KPIs, find opportunities, and implement corrective actions where required.
• Ensure compliance with all commercial and contractual agreements, including timely renewal, extension, and governance of customer and channel partner contracts in line with company requirements.
• Lead or participate in global account networks and collaborate with regional and global colleagues to employ standard processes and identify growth opportunities across assigned accounts.
• Drive growth through indirect channels, working closely with distributors, resellers, and channel partners to enhance account penetration, improv market coverage, and accelerate sales of strategic products and solutions.

What will make you successful

• Experience in handling global or regional / trans-national key accounts
• Ability to demonstrate gravitas and shown credibility as a sales professional.
• Ability to operate at a senior level within customer organisations and handle stakeholders efficiently.
• Ability to think strategically and translate into opportunities and solutions for mutual benefit with the assigned accounts
• Extensive knowledge and experience of the OEM and Franchised dealer environment.
• Intimate knowledge of the OEM value chain and the global motor industry; this would include awareness of differing cultures and business ethics within the global automotive arena.

Education : Bachelor’s or equivalent experience in engineering – B.Tech

Required Skills:

• Partnership and Team working

• Wise Decisions

• Lubes Specific - Innovation

• Knowledge and understanding - Industry/Sector Understanding

• Knowledge and understanding - Customer Insights

• Sales & marketing planning - Strategy development

• Sales & marketing planning - Strategic thinking 

• Sales & marketing implementation - Measuring Sales & Marketing Success:

• Sales & marketing implementation – Negotiating skills

Culture

Castrol believes in creating a culture that allows you to live our purpose, play to win while caring for others - and there is a huge focus on diversity equity and inclusion. We are a very open and respectful organization, where there is a lot of respect given to listening to all perspectives and hence people are encouraged to speak up, contribute at all levels irrespective of level or department.

The marketing team is a bunch of energetic and passionate individuals from varied backgrounds, and we thrive with being able to learn from each other as well as a lot of external orientation from the best in the industry. we deeply value partnerships especially with our sales colleagues and strongly believe in the power of igniting one team to be able to break barriers, challenge status quo and create new achievements.

Why join our team?

We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement:

Up to 75% travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

Account strategy and business planning, Business Acumen, Channel marketing activation, customer and competitor understanding, Customer Profitability, Customer promise execution, Customer Segmentation, Customer Value Proposition, Digital Fluency, Internal alignment, Listening, Managing strategic partnerships, market, Marketing strategy and programmes, Negotiating value, Negotiation planning and preparation, Offer and product knowledge, Partner relationship management, Proposition development, Prospecting and pipeline management, Sales forecasting/demand planning, Sector

​
Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.