Job Description

Under the direction of the Neighborhood Administrator, the Neighborhood Planner is responsible for deploying resources as efficiently as possible to ensure that residents receive critical repairs. The Planner is directly responsible for scheduling and organizing the skilled trades work orders within their assigned neighborhood. Neighborhoods are comprised of multiple developments totaling approximately 5,000 units.

Specific duties and responsibilities include but are not limited to:

Primary Responsibilities
- Oversee all skilled trades work orders from inception to completion for neighborhood developments; including work in occupied apartments, court ordered repair cases, public space work, sequenced work orders & move out work orders.
1) Review all work orders to determine proper sequence of skilled trades.
2) Coordinate with residents to schedule all required repair work and follow up as needed.
3) Request and respond with prescribed guidelines; coordinate the completion of repairs and ensure the return of the completed work order to the development for close out.
4) Review work orders from the developments to assist and identify materials needed, expected job length, and validate all required trades have been entered into the system.
5) Schedule multiple trade work sequentially to make all work order dates in close date range of each other to ensure timely completion of entire repair.
- Advise on the use of vendors for a bundle of work orders if necessary and cost effective.
- Perform field survey work at the direction of the Neighborhood Administrator to identify and propose a plan to complete the work.
- Create and perform ad-hoc reporting as needed by the Neighborhood Administrator.
- As the subject matter expert on the status of repairs, selected candidate will serve as the primary liaison between various NYCHA management levels including the neighborhood developments, Neighborhood Administrator, and borough leadership.
- Liaise with Skilled Trade Administrator to troubleshoot and correct gaps in planning and productivity performance.
- Train and manage the planning secretary to ensure scheduled work orders have follow up action and are closed completely and appropriately.
- Ensure planning secretary communicates with residents to follow up on scheduled dates and appointments.
- Utilize Planning and Performance dashboards to ensure optimized scheduling and track productivity of skilled trade staff.

NOTE: Travel to developments within assigned neighborhood is a requirement, with the frequency determined by the Neighborhood Administrator. Neighborhoods are as follows:

Neighborhood #1
Carey Gardens Consolidation, O’dwyer Gardens Consolidation, Marlboro and Surfside Gardens Consolidation

Neighborhood #2
Bayview, Glenwood and Sheepshead/Nostrand

Neighborhood #3
Breukelen, Cypress Hills, Pink and Vandalia

Neighborhood #4
Brownsville, Langston Hughes, Seth Low Consolidation, Tilden, Van Dyke and Woodson

Neighborhood #5
Brevoort, Kingsborough, Marcus Garvey, Ocean Hill, Park Rock Consolidated, and Reid

Neighborhood #6
Marcy, Roosevelt, Sumner, Stuyvesant Gardens and Tompkins

Neighborhood #7
Borinquen Plaza, Bushwick, Cooper Park, Taylor-Wythe and Unity Plaza

Neighborhood #8
Farragut, Howard, Ingersoll, Lafayette Gardens and Whitman

Neighborhood #9
Albany, Gowanus, Red Hook East, Red Hook West and Wyckoff

NOTE: A driver’s license is required for this position.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the link below:

http://www.nyc.gov/html/dcas/downloads/pdf/psb/100_1.pdf

SPECIAL NOTE: Effective August 16, 2021, all persons newly hired for employment by the New York City Housing Authority (NYCHA) must provide proof of having received at least one dose of an approved COVID-19 vaccine prior to beginning their employment, except for those who obtain an exception due to medical or religious reasons through the reasonable accommodation process.

After receiving a conditional offer of employment from NYCHA, an applicant for employment must provide proof of having received at least one dose of an approved COVID-19 vaccine within a reasonable period of time. Failure by the applicant to provide NYCHA with proof of having received at least one dose of an approved COVID-19 vaccine will result in NYCHA revoking the conditional offer, unless the applicant obtains an exception through the reasonable accommodation process.

Any person who begins their employment with NYCHA after providing proof of having received only one dose in a 2-dose series of a COVID-19 vaccine, will also be required to provide NYCHA with proof of receipt of a second dose within 30 days of the first dose. Failure to do so will result in termination.

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Qualifications

1. A four year high school diploma or its educational equivalent, plus eight years of supervisory experience in the operation, repair and maintenance of large tenanted buildings; four years of which must have been in responsible charge of properties
having not less than seven maintenance and operations employees and at least 18 months of which must have been in an administrative capacity; or
2. Education and/or experience which is equivalent to "1" above. However, all candidates must have at least four years of experience in responsible charge of properties having not less than seven maintenance and operations employees, at least 18 months of which must have in an administrative capacity.