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Director of Budget and Operations
Posted on 5/3/2022
Everett, MA, USA
Experience Level
Desired Skills
Customer Service
Data Science
  • Although we're mostly interested in your ability to do the work, here are some guidelines on the capabilities and experience we think might be most suited for this role. Please keep in mind that the experience guidelines are advisory, and not required
  • Approximately 4 - 6 years working as a lead budget manager, project manager, or other senior administrative role in a public sector agency or a large company
  • Approximately 2 years of experience managing personnel, either directly as a supervisor or indirectly as a project manager or similar role
  • Experience on an entrepreneurial team, whether a private sector company or an internal services team within a government (e.g., 18f in the U.S. federal government)
  • Demonstrated ability to oversee large budgets from a variety of funding sources (e.g., state/federal grants, ongoing operations funding, partnership fees)
  • Effective organizational, time management, interpersonal and multi-tasking skills
  • Excellent customer service skills, with a proven ability to build trusted relationships with clients, internal business customers, or external customers (e.g., riders)
  • Excellent communication and presentation skills with ability to influence people at all levels of the organization, both vertically and horizontally, as well as outside the organization
  • A realistic sense of urgency grounded in data and long-term sustainable practices Experience using modern collaboration technologies for task management (we use Asana), document collaboration (we use Office 365), whiteboarding (we use Miro), and team chat (we use Slack primarily and also Microsoft Teams in limited circumstances)
  • Formal education in Public Administration, Data Science, Business, Urban Planning, Organizational Strategy, or another field where you can make a case for the relevance. (This could be a college degree, a bootcamp, a certificate program, or something else entirely.)
  • Oversee coordination and execution of CTD's budget, including the creation of the annual operating budget, monitoring of capital accounts, and successful implementation of procurements
  • Work with the Chief Digital Office and Program Directors to set the strategy for CTD's operating and capital budgets, including assignment of staff to funding sources and prioritizing various demands on available funding resources
  • Monitor technology vendor contracts and work with our budget staff to ensure we are renewing/paying/terminating/rebidding contracts on an appropriate timeline
  • Work with the relevant Program Director and MBTA Procurement to manage and onboard vendors according to industry and Authority best practices
  • Establish and manage policy for other administrative and departmental operations activities and assign admin team staff members to execute and create processes around that policy. Areas include:
  • Hiring, on-boarding, off-boarding
  • Documentation of CTD policies and procedures
  • Relations with contracting vendors
  • Equipment and software provisioning
  • Office space
  • Supervise a small team of talented budget coordinators and project managers who will assist in CTD's financial and administrative operations
  • Establish best practices for Program Directors and other staff to follow in making capital funding requests and other budget management responsibilities
  • Represent CTD and build working relationships with MBTA Capital Delivery, Procurement, Information Technology, the Chief Financial Officer, and other budget and administrative stakeholders within the Authority
  • Proactively identify administrative or budget risks and work with the Chief Digital Officer, Program Lead, or other staff to resolve them

5,001-10,000 employees

Public transportation
Company Overview
The MBTA was formed partly to subsidize existing commuter rail operations
  • Health insurance
  • Life insurance
  • Long-term disability insurance
  • Dental and vision insurance
  • Paid vacation, sick time, and holidays
  • Flexible spending accounts
  • Retirement plans