Full-Time

Counselor Aide

Posted on 11/5/2025

Deadline 11/4/26
Helio Health

Helio Health

501-1,000 employees

Integrated addiction and mental health treatment

Compensation Overview

$16 - $18/hr

+ Sign-On Incentive

Syracuse, NY, USA

In Person

Category
Administrative & Executive Assistance (2)
,
Required Skills
Customer Service
Requirements
  • High School Diploma/GED required.
  • Customer service and/or human services experience preferred.
  • Valid New York State Driver’s License, based on service settings.
Responsibilities
  • Assists with counseling responsibilities: screening, intake, orientation, referral, counseling, crisis response, patient education, case management, reporting and record keeping, and consultation with other professionals.
  • Participates in program administrative and clinical committees as assigned.
  • Represents the agency to the community.
  • Performs quality assurance activities.
  • Displays knowledge of addiction/recovery and/or behavioral health self-help group processes and principles of counseling.

Helio Health provides a full spectrum of addiction and mental health care, including withdrawal and stabilization, inpatient rehab, outpatient counseling, gambling treatment, youth services, peer support, and family interventions. Care starts with assessment and stabilization and continues with placement into appropriate services—such as inpatient treatment, outpatient counseling, or community residences—along with housing support, family education, and ongoing peer engagement to support long-term recovery. The approach combines clinical treatment with family-centered services and intervention options, all under one umbrella, to address both addiction and mental health needs. The goal is to promote recovery from substance use and mental health disorders for individuals and families.

Company Size

501-1,000

Company Stage

Grant

Total Funding

$3.7M

Headquarters

Syracuse, New York

Founded

1920

Simplify Jobs

Simplify's Take

What believers are saying

  • Geographic expansion into Rochester and Fulton County.
  • Partnership builds affordable housing in Binghamton.
  • EHR adoption modernizes clinical operations.

What critics are saying

  • Labor shortages cause 20% SUD counselor vacancies.
  • OMH budget cuts slash 15% CCBHC reimbursements.
  • Acadia Healthcare poaches Central NY market share.

What makes Helio Health unique

  • Launched New York's first 24/7 Crisis Stabilization Center.
  • Merged with Fulton Friendship House in March 2024.
  • Affiliated with Circare on January 1, 2025.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Company Match

Company paid short-term disability insurance

Company sponsored life insurance

Employee Assistance Program (EAP)

Growth & Insights and Company News

Headcount

6 month growth

-5%

1 year growth

-5%

2 year growth

-5%
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