Senior Director Renewal Sales-US REMOTE
Confirmed live in the last 24 hours

201-500 employees

Data solutions for both cloud and on-premises environments.
Remote in USA
Experience Level
Desired Skills
Data Analysis
Sales & Account Management
  • Combination of 8 to 10+ years renewal sales and sales leadership experience in technology selling to large enterprise customers
  • Proven track record of successfully leading high-performing renewal sales teams, preferably in a technology or SaaS environment
  • Strong understanding of sales processes, customer relationship management, and revenue optimization
  • Excellent communication and negotiation skills, with the ability to interact effectively with both internal teams and external clients
  • Analytical mindset with the ability to use data to inform strategic decisions
  • Demonstrated experience in driving process improvement and implementing best practices
  • Strong leadership, mentoring, and team-building skills
  • Proficiency in CRM software and sales analytics tools
  • Strategic thinker with the ability to align renewal strategies with broader business objectives
  • Strategy Development:
  • Develop and implement a comprehensive renewal sales strategy to maximize customer retention and revenue growth
  • Collaborate with cross-functional teams to align renewal objectives with overall company goals
  • Team Leadership:
  • Lead and mentor a team of renewal sales managers and specialists, providing guidance and support to achieve targets
  • Foster a high-performance culture by setting clear goals, conducting regular performance reviews, and providing continuous coaching
  • Revenue Optimization:
  • Drive revenue growth by identifying upselling and cross-selling opportunities during the renewal process
  • Collaborate closely with the sales and account management teams to ensure a seamless renewal experience for customers
  • Renewal all existing customers across all product lines and identify expansion opportunities or new opportunities with the POD team to grow the base
  • Customer Relationship Management:
  • Build and maintain strong relationships with key customers, understanding their needs and ensuring high levels of customer satisfaction
  • Address customer concerns, objections, and escalations effectively, finding solutions to maintain long-term partnerships
  • Analytics and Reporting:
  • Utilize data-driven insights to monitor renewal performance, identify trends, and proactively address areas of improvement
  • Provide regular reports and updates to senior management regarding renewal rates, revenue projections, and team performance
  • Process Improvement:
  • Continuously evaluate and refine the renewal sales process to enhance efficiency and effectiveness
  • Implement best practices to streamline workflows, reduce friction points, and enhance the customer experience
  • Collaboration:
  • Collaborate with marketing, product, and finance teams to align messaging, pricing strategies, and contract terms for renewals
  • Industry Knowledge:
  • Stay informed about industry trends, competitive landscape, and customer preferences to inform renewal strategies and positioning
  • Managing and coaching a team of approximately 8-10 Regional Sales Managers to ensure each region exceeds quarterly targets and meets business objectives
  • Be an example of Actian culture and values; live them and inspire others