GenAI Adoption Project Director

Join our Group Functions Analytics Team!

Collaborating with the AVP, AI Adoption, the Generative AI Project Director ​will partner with leaders and teams to explore reimagining work, set GenAI adoption goals, conduct comprehensive assessments, devise action plans, and facilitate the integration of GenAI into daily operations, driving change from incremental efficiencies to transformative impact.

How will you contribute:

Collaborate with the Global and segment Communications teams to plan and implement communications that build awareness and support among colleagues. Additionally, work with the Talent Development team to create learning and upskilling programs for colleagues worldwide. 

Furthermore, engage with the Advanced Analytics team, channeling their expertise in analytics solutions, and support AI Ambassadors and Champions across the organization in implementing their AI activation plans. To be successful in the role, the candidate must be an excellent driver to get results, possess experience in management consulting, business optimization, transformation, and enablement.

Responsibilities:

Strategic Alignment and Opportunity Identification:  

• Collaborate with leaders to identify challenges and opportunities for transformation, ensuring alignment with strategic objectives.  

• Facilitate visioning sessions with leadership to align on strategic objectives and collaborate with business leaders to define critical metrics enhanced by AI.  

Workflow Assessment and Innovative Solution Development:  

• Conduct in-depth evaluations to identify inefficiencies and areas for AI value addition.  

• Inspire new ways of working by facilitating and co-creating innovative solutions with business teams.  

Creative Workshops and Partner Engagement:  

• Lead workshops and brainstorming sessions to foster creative thinking and generate ideas for AI solutions.  

• Engage with team members to reimagine processes, uncover opportunities, and lead activation through workshops.  

Strategic Implementation and Support:  

• Provide guidance in implementing AI solutions, ensuring alignment with organizational goals.  

• Build support for AI adoption, ensuring a smooth transition, and coaching colleagues and teams.  

Readiness Assessment and Roadmap Development:  

• Conduct assessments to determine readiness for AI integration and develop comprehensive activation plans across roles and functions.  

• Develop and lead multi-functional squads for projects.  

Data-Driven Monitoring and Impact Evaluation:  

• Use data-driven approaches to monitor progress and measure AI adoption, making necessary adjustments.  

• Produce Impact Reports evaluating the impact of AI solutions.  

Knowledge Sharing and Trend Monitoring:  

• Foster a collaborative environment and nurture and grow supporters and networks.

• Stay updated on AI trends.

• Drive the evolution of the AI prompt library.  

Friction Point Resolution and Role Adaptation:  

• Identify and resolve friction points to ensure a seamless transition to AI-enabled processes. 

• Adapt responsibilities as the AI program evolves and act as an internal consultant and trusted advisor.  

Deliverable Creation:  

• Produce GenAI Opportunity Assessments, Visionary Solutions Presentations, and Transformation Roadmaps. 

• Develop a re-usable framework and templates to scale the approach. 

Skills and Experience:

• Minimum 7 to 10 years+ of leadership experience translating ideas into initiatives and actionable plans. particularly in guiding cross-functional teams. Experience in analytics or AI transformation is preferred.

• 5 years+ leading large complex cross-functional projects.

• Excellent strong work ethic and proactive approach.

• Experience in developing strategies, roadmaps, and operating models focused on technology transformation or AI solutions.

• Facilitating exploratory and co-creation sessions to foster the adoption of analytics, AI, or emerging technologies with diverse teams.

​Preferred Qualifications:

• Coursework or certification in Artificial Intelligence.

• Change Management.

• Six Sigma or similar certification.

• Human-centered Design/Design Thinking/

• Agile methodologies.

What can we offer?

• ​A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment:

Values-first culture 

We lead with our Values every day and bring them to life together. 

Boundless opportunity 

We create opportunities to learn and grow at every stage of your career. 

Continuous innovation 

We invite you to help redefine the future of financial services. 

Delivering the promise of Diversity, Equity, and Inclusion 

We foster an inclusive workplace where everyone thrives. 

Championing Corporate Citizenship 

We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Toronto, OntarioHybrid

Salary range is expected to be between

$105,750.00 CAD - $190,350.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.