Director – Applied AI

WHY DEPT®?

We are pioneers at heart. What this means is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital, and we are a new model of agency with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team and giving you the autonomy to solve our clients' problems, no matter where you are in the world. 

We are currently only hiring in specific locations in the United States. Locations, office requirements, and salary bands are outlined below. Please note that we do not offer relocation at this time.

ABOUT YOU:

Like us, you are passionate about both delivery and technology. You have an extensive project delivery background in the digital space (project/program management, production) and believe in the promise of enhancing processes, resourcing and financials with AI solutions. You are a delivery person at heart who has evolved your tool set to include AI enablement.

You believe that AI is about more than efficiency and will ultimately drive more impactful results. You are devoted to keeping humans in the loop. With both hands-on project/program experience and AI enablement experience, you have the ability to work with both clients and internal teams to help forge solutions that improve efficiency, savings, margin and satisfaction. You do not need to have engineering experience, but you have a deep understanding of how AI agents work and can be trained. Working knowledge of the key LLMs, platforms and AI solutions in the space is essential - as is a commitment to staying attuned to continual developments.

This role is equal parts agency transformation as well as strategic client consulting. This person will join us as a key member of the AI team who will collaborate with the delivery team to ensure they are powered by the best AI solutions possible. Additionally, they will support other AI strategists to provide AI transformation consulting services. In this role, you’ll have the opportunity to shape what a best in class AI enhanced delivery team looks like. You’ll also help support new business development and client partners retain clients and win new ones. Ideally you have worked on nationally and internationally known, iconic brands, dealing with junior and senior level clients as well as internal and external stakeholders.

YOU'LL BE RESPONSIBLE FOR

• Internal Transformation
  • Work closely with the delivery team to determine how AI can best enhance their workflows and tools (project planning, resourcing, budgeting, risk etc)  - including overall strategy, tooling recommendations, gathering customization requirements and flow mapping
  • Partner with delivery leadership to determine how AI can support and drive future delivery models and the changing landscape of digital marketing and media 
  • Stay on top of key AI solutions for delivery, attend demos as needed and pursue relevant partnerships
  • Provide ongoing AI education to the delivery team
  • Serve as a consultative partner to DEPT delivery  team when proprietary AI solutions are being developed
• Client Consulting
  • Support  AI strategy engagements across all services and offerings, often collaborating with SMEs 
  • Champion the work by having a deep understanding of our partners business and what makes them tick
  • Support business growth opportunities and the growth of client relationships
  • Work along a range of cross-discipline teams both within the agency and client’s team alike, building a collaborative and trusting relationship along the way
• Growth & Thought Leadership
  • Participate in new business development and other growth opportunities
  • Attend relevant events and support thought leadership opportunities

YOU'LL NEED TO HAVE

• 2+ years of applied AI consulting/strategy experience in the delivery space 
• Direct experience using AI solutions for delivery (project planning, resourcing, etc.)
• 7+ years of delivery experience  – this is key – 
• Extensive knowledge of AI solutions for delivery
• Experience creating tooling recommendations and implementation roadmaps for AI solutions
• A strong POV on where AI makes sense - and where it doesn’t
• Experience working with nationally / globally recognized brands
• B2C and B2B experience
• Preferably significant digital agency experience 
• Excellent communication and presentation skills
• Able to understand client visible and invisible needs
• Strong collaboration, client relationship, and leadership skills
• Experience navigating cross-functional teams and dynamics
• Flexibility to travel for work meetings and events
• Curiosity, creativity and rigor
• There will be traveling involved once a month.

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

The anticipated salary ranges for this position and subsequent locations are listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible. 

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. 

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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