Operations Manager

Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world’s leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with technology, innovation, and world-class support to achieve more for their practice, their people, and their patients.

About Dandy

Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world’s leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with technology, innovation, and world-class support to achieve more for their practice, their people, and their patients.

About the Role

Dandy is hiring a Operations manager to build systems and processes as we scale our managed marketplace. Our business involves a diverse constituency of stakeholders, and the Operations manager will work to build infrastructure that brings our various business units together as we scale.

What You’ll Do

• Create and centralize processes that will promote efficiency, quality and best customer experience across operational stakeholders.

• Identify operational bottlenecks and build scalable solutions that grow our business

• Leverage a wealth of disparate data and information sources to drive strategic decision making

• Project manage new operational initiatives with stakeholders across the business (operations, product, and IT) 

What We’re Looking For

• 4+ years of operations and/or strategy work in a high growth startup or big tech environment

• Track record of success in building new operational processes and an ability to work through ambiguity

• Experience working as part of a high-performing interconnected operations team

• Willingness to roll up your sleeves and fix problems in a hands-on manner when needed

• Strong proficiency in data analysis and interpretation: Experience using data to analyze performance and drive strategic decision making

• Proficiency in SQl and/or Python

• Intellectual curiosity and research abilities

• Proven capabilities in evaluating operational gaps/ weaknesses

• Collaborate with cross-functional teams to streamline product operations and ensure seamless execution from development to launch

Bonus Points For

• Outstanding professional references to share

• Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work

• Experience with operations outsourcing or marketplace models

• Part of a startup acquisition or IPO

• Clinical dentistry experience and deep knowledge of technicalities behind dentistry

For full time positions, we offer a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan, and paid time off.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will move at Dandy speed and do everything in our power to meet your needs.