Full-Time

Lead/Principal Technical Architect

Posted on 1/23/2025

Salesforce

Salesforce

10,001+ employees

Cloud-based Customer Relationship Management solutions

Consulting
Enterprise Software

Compensation Overview

$121k - $247.7kAnnually

+ Incentive Compensation + Equity

Senior, Expert

Company Historically Provides H1B Sponsorship

Seattle, WA, USA + 6 more

More locations: San Francisco, CA, USA | Irvine, CA, USA | Dallas, TX, USA | Remote in USA | Denver, CO, USA | San Diego, CA, USA

The job can be performed remotely from specified states, including Arizona, Colorado, Texas, and Washington. There are multiple locations in California, and some roles are explicitly remote.

Category
Solution Engineering
Sales & Solution Engineering
Required Skills
Python
JavaScript
R
Ruby
Java
C#
Go

You match the following Salesforce's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Ability to understand business & IT department requirements, translate those business needs into a compelling solution, and present your recommendations to executive, technical, and business audience.
  • Deep knowledge of enterprise software applications and their delivery
  • Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, python, Ruby, etc.)
  • Database and data management fundamentals
  • Web and mobile application development and architecture
  • Application lifecycle management
  • Integration principles and tools
  • Enterprise data management tools and methods
  • Process orchestration
  • Principles of network, application, and information security
  • Strong oral, written, presentation, and interpersonal communication and relationship skills.
  • Strategic problem solver, thought leadership and comfort communicating with executive audiences.
  • Excellent time management skills and the ability to support multiple, concurrent projects.
  • Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge.
  • Willing and able to travel domestically.
  • Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, other STEM degrees or equivalent work experience. Graduate study a plus.
Responsibilities
  • Work with customers in their aligned vertical or market segment to address and tackle a wide variety of technical challenges, using the industry-leading capabilities of the Salesforce Platform and portfolio solutions.
  • Develop relationships with customer IT partners, and help them to understand how the Salesforce platform fits into their overall technology strategy.
  • Act as a trusted advisor, and guide customers towards solutions that have the greatest likelihood of long-term success.
  • Hone knowledge of the Salesforce platform through hands-on training and exploration in the areas of customization, integration, and service delivery, and support our account-aligned solution engineers when this deeper level of expertise is needed to tackle customer challenges.
  • Promote the value proposition, benefits, and advantages, of the Salesforce Platform including Hyperforce, Data Cloud, Einstein AI, Mulesoft, Slack and more. Educate customers and peers on the possibilities of building and customizing Platform applications.
  • Understand and advise on the broad ecosystem of ISV and partner solutions that collaborate and integrate with Salesforce.
  • Guide deal strategy by providing insight into the technical buyer, and craft influence strategies that resonate with this audience.
  • Keep current with both partner and competitive technologies in order to put proposed solutions into the context of the broader technology landscape.
  • Highlight insights from customer conversations with our product teams to help ensure we are moving in the direction of market needs.
  • Share your knowledge, best practices, and lessons learned with the broader solution engineering teams to multiply the impact of your work.
  • Continue to develop yourself as a technologist and as a presales professional in an encouraging, collaborative team environment.
Desired Qualifications
  • Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role that provided differentiated software technology solutions. We are open to a variety of backgrounds.
  • Experience in roles that required working hands-on to build, implement, administrate, or maintain enterprise software (e.g. software engineer, implementation architect, integration architect, or similar).
  • Understanding of risk mitigation, compliance and security.
  • Experience with design thinking, persona-based discovery or other innovation techniques.
  • Proven experience in a specific field, vertical or market segment is helpful.
  • Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges

Salesforce provides cloud-based software solutions focused on Customer Relationship Management (CRM). Its main product, Customer 360, includes a variety of applications that help businesses manage their interactions with customers across marketing, sales, service, commerce, and IT operations. This suite allows companies to personalize customer experiences and streamline their processes. Unlike many competitors, Salesforce offers a subscription-based model, which means clients pay a recurring fee to access its services without needing to invest in expensive hardware. This model supports continuous updates and improvements to their offerings. Salesforce aims to deliver customized solutions that cater to the unique needs of different industries, helping businesses enhance customer satisfaction and drive growth.

Company Stage

IPO

Total Funding

$62.7M

Headquarters

San Francisco, California

Founded

1999

Growth & Insights
Headcount

6 month growth

1%

1 year growth

5%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Salesforce's AI integration enhances customer service capabilities, boosting CRM effectiveness.
  • Recognition as a Leader in IDC MarketScapes strengthens Salesforce's position in B2B and B2C markets.
  • Unique AI strategies position Salesforce distinctively in the retail AI market.

What critics are saying

  • Increased competition from Microsoft may impact Salesforce's market share.
  • Declining consumer trust in AI could affect Salesforce's AI-driven initiatives.
  • Diverging AI strategies may lead to client confusion or dissatisfaction.

What makes Salesforce unique

  • Salesforce's Customer 360 offers a comprehensive suite of CRM applications.
  • The company provides tailored solutions for various industries, enhancing customer relationships.
  • Salesforce's subscription model ensures continuous innovation and steady revenue streams.

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Benefits

Health Insurance

Life Insurance

401(k) Retirement Plan

Remote Work Options

Flexible Work Hours

Parental Leave

Wellness Program

INACTIVE