Full-Time

Assistant Store Manager

Experiences

Confirmed live in the last 24 hours

Dick's Sporting Goods

Dick's Sporting Goods

10,001+ employees

Retailer of sporting goods and apparel

Consumer Goods

Entry, Junior, Mid

Columbus, OH, USA

Position is for the new House of Sport store in Polaris, OH.

US Top Secret Clearance Required

Category
Customer Success Management
Sales & Account Management
Required Skills
Customer Service
Requirements
  • High School Diploma or Equivalent
  • Bachelor's Degree Preferred
  • 1-3 years experience
  • 1-3 years of retail management experience or 1-3 years of event management experience
  • Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.
Responsibilities
  • Hires and builds strong teams by partnering closely with the Executive Director to create targeted hiring strategies to actively recruit within the community and ensure the team reflect the communities that it serves.
  • Leads with coaching and development when handling teammate discipline, appraisals, and performance matters and making recommendations with respect to the termination and advancement of teammates.
  • Directly manages team in assigned department(s) including (Events, Front End, & Experiences) ensuring athlete satisfaction at the conclusion of their store visit and awareness of in-store programming and has a dotted line responsibility for managing teammates in other areas of the store when serving as Head Coach.
  • Supports managing community relationships in conjunction with the Executive Director
  • Partners and supports in good faith effort Sports Matter
  • Liaison to HOS Marketing, Grand Openings and other events.
  • Oversees specialized areas of our business, i.e. rockwall, social fitting room, golf services etc.
  • Partners with Executive Director on long-range management of the store workforce. Oversees payroll to meet budget which includes effectively scheduling teammates based on athlete traffic and analyzing sales through reports and reacting accordingly.
  • Plans, organizes, and controls for 90 days out. Creates a hassle-free shopping experience by identifying opportunities in the store.
  • Holds teammates accountable for meeting established operational guidelines, brand standards, customer service expectations and company policies.
  • Increase revenue, traffic counts, customer conversion through strategic programming, which includes in-store events utilizing batting cages, golf bays, outdoor field and rock wall, couponing/shop nights and promoting the additional services within House of Sport: glove steaming, racket stringing, skate sharpening, etc.
  • Event planning, event space capabilities; provide information on event space configurations and capacities and recommend the most effective set up for the event type and size based on event space availability.
  • Directly responsible for managing all planning related to in-store and Field events including cost planning, ROI analysis, staffing coverage, internal and external communication, event day-of execution (setup to tear down) and ensuring all appropriate event waiver needs are in 100% compliance.
  • Build and manage relationships and partnerships with prospective, current vendors, and CSC partners used for various events.
  • Identify future events to host and reach out to potential partners. Research community players that bring the most legitimacy and the biggest crowd in location.
  • Focuses on the strong connection between athlete satisfaction and teammate engagement; leverages insights to drive a culture that equally prioritizes the employee experience and hassle-free shopping.
  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities.
  • Liaison to buying and merchant teams to increase regional relevant offerings and products.
  • Prioritizes training, coaching and development of oneself and others by infusing learning into day-to-day leading; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates. Responsible for making recommendations with respect to the termination and advancement of teammates.
  • Maintains a people-first culture by consistently connecting with teammates and building mutual trust and respect. Transparently communicates and finds creative ways to build a high-energy and engaging environment for all teammates.
  • Creates an inclusive store environment where everyone (teammates & athletes) feels safe, welcome, and encouraged to bring their best self to work.
  • Creates and supports opportunities for teammates to give back to their community.
Dick's Sporting Goods

Dick's Sporting Goods

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DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Company Stage

IPO

Total Funding

N/A

Headquarters

Coraopolis, Pennsylvania

Founded

1948

Simplify Jobs

Simplify's Take

What believers are saying

  • The 'House of Sport' concept attracts foot traffic and enhances in-store experiences.
  • AI-driven supply chain monitoring aligns with consumer demand for ethical practices.
  • The holiday campaign with sports icons boosts brand visibility during peak shopping season.

What critics are saying

  • Consumer focus on promotions may pressure profit margins and affect sales.
  • Macroeconomic headwinds like inflation could impact consumer spending and sales.
  • Significant investment in new concept stores may not yield immediate returns.

What makes Dick's Sporting Goods unique

  • Dick's Sporting Goods offers exclusive brands and experiential retail concepts like 'House of Sport'.
  • The company has a strong omnichannel presence, integrating online and physical retail seamlessly.
  • Partnerships with sports icons enhance brand visibility and customer engagement.

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