Deal Desk Analyst
Renewals
Posted on 8/29/2023
INACTIVE
Placer Labs

501-1,000 employees

Comparative location analytics application
Company Overview
Placer Labs' mission is to deliver a world-class Market Research Platform built on an uncompromising commitment to preserving user privacy.
Data & Analytics
Real Estate

Company Stage

N/A

Total Funding

$217.4M

Founded

2018

Headquarters

Santa Cruz, California

Growth & Insights
Headcount

6 month growth

6%

1 year growth

23%

2 year growth

150%
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
NetSuite
Sales
Salesforce
Communications
CategoriesNew
Sales & Account Management
Requirements
  • Bachelor's degree or equivalent experience
  • 1+ years of professional experience in a professional role
  • Organized, with strong time management skills and attention to detail
  • Comfortable with change and an ability to thrive in a fast-moving environment
  • Excellent interpersonal and communication skills
  • Ability to learn quickly in a dynamic and collaborative environment
  • Strong business acumen
  • Proficient with Google and Microsoft Office products
  • Ability to process a high volume of transactions with accuracy and integrity
Responsibilities
  • The Deal Desk Analyst is responsible for completing renewal opportunities, communicating status, and upholding the correct process on these opportunities. This support role ensures that contract and opportunity data is accurate in the CRM and other systems for renewals. The Deal Desk Analyst is responsible for communicating to the sales team any pricing or process changes
  • All automatic renewal activities in Salesforce CRM
  • Creating renewal quotes in Salesforce CRM
  • Lead ongoing and month-end audit and review activities as related to renewals
  • Communicate with Customer Growth and Expansion Sales teams on renewals
  • Ensure that Sales and contract data is accurate in CRM and other systems for renewals
  • Assess recurring issues to identify opportunities for improving the Deal Desk process and make recommendations on process and system changes
  • Work in a dynamic environment and adapt to new business processes
  • Manage escalations of issues, communicate effectively with the Deal Desk team and any team supported by Deal Desk
  • Demonstrate the ability to go “above and beyond” in the support of our Sales teams and customers
  • Flexibility to transition into different support roles within the team based on the needs of the business is required
Desired Qualifications
  • Experience with Salesforce and Netsuite is a plus