Warby Parker is on the lookout for a motivated Product Manager to join our Ecommerce Team. In this role, you’ll support the product roadmap and business outcomes for a cross-functional product team to help users purchase frames and contacts on our website, iOS app, and Android app. Key areas of focus for this role will include new customer acquisition, creating seamless repurchase experiences, and testing personalization, along with determining how to best cross-sell contacts to glasses wearers and glasses to contacts wearers.
The ability to combine user-centered qualitative research and deep quantitative analysis will set you up for success in this role. Our team is always advocating for the user, so if you approach design empathetically while setting your sights on driving business growth, then we want to hear from you! Our ideal candidate is ready to set high-level strategy and get their hands dirty in its execution. Cross-functional collaboration skills are key, as we often partner with designers, engineers, and senior stakeholders across our Merchandising & Planning, Performance Marketing, and Brand teams.
As the Product Manager of Ecommerce, you’ll also serve as a leader within Warby Parker’s growing Digital Product Management function. We’re committed to building a customer-oriented team that delivers seamless experiences through thoughtful analytics, user-centered design, strong implementation, and a test-and-iterate culture. We are also deeply committed to building a diverse and inclusive workforce. Sound like your dream gig? Read on!
What you’ll do:
- Work cross-functionally with designers and engineers, focused on new website and app experiences
- Support driving growth through customer acquisition, retention, and personalization
- Identify opportunities to optimize funnels in our existing flows
- Identify top-priority targets for the team to tackle
- Prioritize our roadmap to impact those targets and manage our backlog
- Dive into user research and quantitative analysis to identify the biggest problems and pain points for our users
- Partner with stakeholders across our Brand Marketing, Merchandising & Planning, Performance Marketing, and Strategy teams to communicate our roadmap, get input, and collaborate on projects
What you’ll learn:
- The nitty-gritty of creating and executing strategic business concepts
- How to translate high-level objectives into effective product solutions
- How Warby Parker applies user research techniques and analyses
- A lot (or a lot more) about SQL, Google Analytics, and experimental design
Who you are:
- Someone with experience owning a product roadmap for an ecommerce website or native mobile app (ideally 1–3 years of it)
- Equipped with experience in growth initiatives, funnel optimization, or partnering with Performance Marketing teams
- Naturally curious and decisive—you dive into any available information and use those learnings to inform your decisions
- A well-rounded communicator, collaborator, and presenter who loves to share findings and actionable insights
- A team player who’s at ease acting as a leader on certain projects and a contributor on others
- Eager to help others and passionate about creating stellar products
- Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)
Extra credit:
- Advanced knowledge of statistical tools and Google Analytics implementation
- Experience as an engineer or designer
Some benefits of working at Warby Parker for full-time employees:
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Flexible vacation policy
- Paid Holidays
- Retirement savings plan with a company match
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Assistance Program (EAP)
- Bereavement Support
- Education Reimbursement
- Free eyewear
- And more (just ask!)
Warby Parker requires all newly hired in-person or hybrid employees to be fully vaccinated against COVID-19 by their start date. Warby Parker is an equal opportunity employer and will provide reasonable accommodation, as necessary with federal, state, or local law, to those individuals who are unable to be vaccinated.
Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.
New York City Pay Range
$126,875—$145,000 USD
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About Us:
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We’re constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
