Head of Agency @ dunnhumby

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

At dunnhumby we’re looking for a talented Head of Agency. This is an exciting opportunity to create the vision for how the Tesco Media team will grow our relationship with agency holding groups and agencies, and build relationships with Agency CEOs, Retail Media and Commerce teams, and CPG Planning Leads. Working in collaboration with the Sales team to deliver holding group trading arrangements for every major agency group. To create a strong network within the agency community and be seen as a key influencer in line with top-tier media owners.

Key Responsibilities

Lead a team of agency specialists, driving significant revenue growth across every major holding group, ensuring trading deals are delivered.
Create commercial trading arrangements with agency trading teams, ensuring that budget is incremental to existing client JBP arrangements. Deliver incentivised trading plans which suit agency expectations and drive growth. Establish governance structures via a disciplined QBR process with senior agency leaders.
Develop an extensive network across all senior leaders at agencies, being present at critical industry events and running the Agency Council.
Ensure Tesco Media’s footprint across agencies extends beyond ecommerce into planning and leadership teams.
Drive non-endemic opportunities through identifying opportunities with planning, AV, social and digital teams at agencies.
Lead agency education and advocacy programmes including initiatives such as the Retail Media Accreditation.
Ensure trended feedback from agencies is provided to the Proposition team to ensure that our Products and Measurement capabilities are best in class.
Have a keen eye on how other first-class media owners are engaging with agencies to learn from the best in market. Improve salience of Tesco Media across agencies through events, think-pieces and thought leadership.

What we’re looking for

Bachelor’s degree or equivalent in a relevant subject (e.g. retail management, knowledge management or related discipline)
Experience and knowledge of the agency landscape, having either worked in agency sales or at an agency
An extensive network of agency leaders and influencers
Knowledge of key industry and dh planning tools
Commercial trading expertise
Experience working with SharePoint Online, Office 365 and MS Teams
Inspirational presentation style and ability to produce compelling documentation to sell plans
Team leadership – setting direction for experienced agency teams

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [email protected] to discuss how we can meet your needs.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

6 month growth

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