What You’ll Do

• Accountable for the financial performance of the Canadian services division at Arrive Logistics. 
• Sets overall volume and margin expectations for service offerings related to cross border Canada and domestic Canada freight. 
• Oversees Arrive’s Canada operations and drives adherence to workplace conduct of Arrive’s Canada campus.
• Sets, articulates, and leads service line vision and direction across the department and the Arrive organization.
• Drives business decisions by utilizing analytics and leveraging organizational resources and technology to improve efficiency, productivity and meet financial targets for the Canadian Services division.
• Builds, manages, and leverages internal relationships to ensure collaboration, capacity alignment, issue resolution, and service improvements to maximize efficiencies and deliver results.
• Review and monitor daily, monthly, quarterly reports and analytics tied to division performance.
• Possesses a broad understanding of the service expectations of cross border Canada / domestic Canada freight offerings and leverages resources appropriately to sales growth and build customer solutions.
• Provide context and insight to Marketing department for cross border and domestic Canadian freight initiatives. 
• Partner with Tech regarding dashboarding, application capabilities, analytical and systems needs to drive Canadian domestic and cross border performance. 
• Responsible for the annual workforce planning process and partners with Talent Acquisition to recruit, select, and onboard qualified and diverse talent.
• Manages the performance and development of direct and indirect reports through both formal and informal performance management, coaching and feedback, mentoring and training and developmental tools.
• Responsible for oversight of logistics and facilities management for Arrive’s Canada office. Partner across departments to ensure smooth onboarding, engagement and offboarding of Canada office employees.
• Actively leads and/or participates in various industry, community and campus activities.

Qualifications

• Bachelor’s degree from an accredited college or university
• Minimum 8 years logistics experience specifically focusing on Cross-Border Canada / Domestic Canada service offerings.  Minimum 5 years of people management experience.
• Ability to travel up to 50% 
• Expert analytical and problem solving skills
• Expert communication, operations, organization and leadership skills
• Experience managing financials for a business segment and ability to understand and communicate financial information
• Demonstrated success generating revenue or business growth in a client-facing role
• Broad industry knowledge with proficiency presenting in both internal and external audiences