Study Delivery Senior Associate
Amgen
Study Delivery Senior Associate
Amgen
Makes biotech medicines for serious illnesses
Role Name:Study Delivery Senior Associate
ABOUT AMGEN
Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier,fullerand longer. We discover, develop,manufactureand deliver innovative medicines to help millions of patients. Amgen helpedestablishthe biotechnology industry more than 40 years ago andremainson thecutting-edgeof innovation, using technology and human genetic data to push beyondwhat’sknown today.
ABOUT THE ROLE
Role Description:
The Study Delivery Senior Associate provides essential globalstudy managementsupport to clinical study teams, ensuringtimely, high-quality, and compliant study execution.TheypartnerwithStudy Managerstodeliverstart-up and conduct activities, own specific studytasksandsupportriskmonitoringand issue management,escalatingearly warning signals with proposed solutions to relevant stakeholders.
The Study Delivery Senior Associatewill beassigned to individual study teamsandspecializein processessupporting many study teamsthroughout their study lifecycle, enablingopportunities to gainvariedexperience instudy management.
Roles & Responsibilities:
Study Planning & Coordination
Leadthe development and maintenance of study-level trackers, dashboards, timelines, and tools (e.g., vendor management, sample tracking, drug supply planning) to ensure accuracy and visibility.
Coordinatelogisticsfor investigator meetings, trial events, and site communications.
Manage assigned start-up activities, including system setup, access management, and document readiness, ensuring completiontorequired standards.
Study Execution & Oversight
Use study dashboards and reports tomonitorglobal enrollment, data flow, and quality indicators, taking proactive action to address deviations and risks.
Lead delivery of assigned risk and quality management activities
Track and report study progress, coordinating with Studyteamand vendors to resolve operational issues andmaintaincompliance.
Deliver assigned components of global recruitment and retention strategies to help ensure enrollment targets are achieved.
Manage Study Trainingsystem activitiesand oversight
Stakeholder Engagement & Team Collaboration
Build andmaintaineffective relationships with internal study team members,vendorsand investigator sites
Act as a point of contact for routine study updates, ensuring stakeholders are informed and aligned.
Identify, prioritize, and escalate risks effectively to support swift, informed decisions
Site & Vendor Engagement
Leadvendorsand supplierset-upto ensure quality, speed, and consistency in deliverables.
Data & Systems Management
Maintain andmonitorclinical trial systems (e.g., CTMS), ensuringaccurateandtimelydata entry and reporting.
Support data collection oversight, including query resolution and reconciliation activities.
Manage trial documentation (e.g., TMF) to ensureinspectionreadiness.
Process Improvement & Knowledge Sharing
Contribute to best practice development, knowledge-sharingand process improvement within the study support community.
Proactivelyidentifyand highlight opportunities to streamline / automate activities within remit.
SupportAudit/InspectionsincludingCorrective and Preventive Actions(CAPA)processes and embed lessons learned across studies.
Basic Qualifications and Experience:
Master’s degree OR
Bachelor’s degree and 2 years of clinical execution experience OR
Associate’s degree and 6 years of clinical execution experience OR
High school diploma / GED and 8 years of clinical execution experience
PreferredQualifications and Experience:
3years’work experience in life sciences or medically related field, including 1yearof biopharmaceutical clinical research experience obtained working on clinical trials in a biotech, pharmaceutical or CRO company
Experience working on global clinical trials
Competencies:
Strong collaborativeand effectivecommunication skillswithina team environment.
Understands importance of accuracy in documentation, data tracking, and compliance checks. Identifies discrepancies and escalates appropriately.
Expertise in clinical trial processes, operations, and oversight in biotech, pharmaceutical, or Contract Research Organization environments
Strong skills in using MS Word, Excel, PowerPoint, and other relevant software for documentation, data management, and trial support
Working knowledge of CTMS, eTMF, EDC, and Microsoft Office tools. Ability to maintain accurate and timely data entry. Skilled in managing clinical trial data flow, investigator documentation, and protocol adherence while ensuring regulatory compliance
Experience with overseeing vendorsand suppliers
Experience executing risk-based site monitoring,Audit and InspectionsCorrective and Preventive Actions (CAPA) implementation, and risk mitigation to resolve operational challenges and ensure inspection readiness
Cultural sensitivity and collaboration across global teams.
Ability to recognize, highlight and resolve issues. Demonstrates curiosity and willingness to take on new tasks.
Understanding of the clinical and pharmaceutical drug development process and clinical trial execution principles
Experience with tracking and filing of essential documents such as protocols, informed consent forms, and regulatory submissions to ensure documents areversion-controlled and inspection-ready.
Amgen develops and makes biologic medicines, which are drugs built from proteins and antibodies grown in living cells, for serious conditions such as heart disease, cancer, and bone loss. Its anemia drug Epogen, approved in 1989, became one of the biotechnology industry's first blockbuster medicines. Amgen grows these drugs in large tanks called bioreactors, and its products include the cholesterol drug Repatha, the bone-building drug Evenity, and the severe asthma drug Tezspire. It earns money by selling these medicines, mostly through large drug wholesalers that supply hospitals and pharmacies. Amgen was founded in 1980 and is based in Thousand Oaks, California.
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