Manager Senior Auditor

Job Description

Job Title

Manager-Data Analytics(Ops & QA Practices Community)-SeniorAuditor 

Grade

2 C

Level

Colleague

Job Function

Internal Audit

Job Sub Function

Internal Audit-Data Analytics-(Ops & QA Practices Community)

Reports to

In your role as an DAManager(Ops & QA Practices Community)-Senior Auditor-within the Audit teamyou’llbe reporting into theAssistant Vice Presidentin M&GIndia

Location

Mumbai

Business Area

M&GIndia

OverallJob Purpose

At M&G our purpose isto give everyone real confidence to put their money to work.As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours oftellingit like it is, owning it now, and moving it forward togetherwithcare and integrity;we are creating an exceptional place to work for exceptional talent.

The Role:

Internal Audit is an independent,objective, assurance function that is critical to meeting our business ambitions whilst also protecting the interests of our customers by ensuring that the internal control,riskand governance frameworks are always fit for purpose. We look beyond financial risks and statements to consider wider issues such as the organisation's reputation, growth, its impact on the environment and the way we treat our customers and employees. 

IA operations vision is to deliver operational processes and support IA to enable the function to achieve andmaintainits aim of being a world class audit function. To work under the direct supervision and guidance of the COO / Community Head /Squad  Leads/ Operations and QA Managers and Vice President IA to achieve the following:

This isaManager -Senior Auditor level role in the Internal Audit function for those with at least three tosevenyears’ experience in financial servicesand/or internal / external audit. The role is intended to bring the role holder up to the level where they have: 

• a good base level of understanding in the workings of both a Financial Services Group and an Internal Audit function; 

• a good understanding of the behaviours required to succeed in a respectful workplace where teamwork is essential; 

• Developing andmaintainingdata analytics scripts, dashboards, and continuous monitoring solutions.

• Supporting AI and analytics initiatives currently being explored across Internal Audit.

• an ability to understand key operational processes and controls, andidentifyoperational risks inherent within them; 

• an ability to articulate effectively both orally and in writing; and, 

• confidence to challenge assumptions and articulate findings to stakeholders. 

Accountabilities/Responsibilities

Primary Key Responsibilities

To work under the direct supervision and guidance of the Community Lead/ Head of Audit/ Senior Audit Manager and Operations Manager togenerally achievethe followingmainly forM&G Plc IA function and for the wider M&GIndia.

Audit Performance and Reporting

• Responsible for developing andmaintainingdashboards, data analytics scripts, and continuous monitoring solutionsfor Internal Audit.

• Supporting AI and analytics initiatives currently being explored across Internal Audit.

• Development and maintenance of Audit Universe tool

• Define andmaintainhigh stretching and leading quality operational standards.

• On time delivery ofdevelopment for dashboards.

• Develop / maintenance of continuous monitoring solutions relating toReporting and preparation oftimelyanalysis (budget vs. actual, time sheet monitoring, utilisation, scheduling) 

• Maintenance and preparation of IA management team dashboard and committee / board / forum papers

• Responsibleformaintaininganddeveloping dataquality check for IA data and ensure that data across IA isaccurateand relevant. Ensure taxonomies, data inTeamMate/ dashboardis relevant,accurateand complete and aligned with MetricStream.

• Responsible fordeveloping solutions thatdata acrossTeamMateand MetricStream and ensure reconciliation isaccurate.

• Ensure Dashboard,Dataand systems for IA to meet operational standards

• Ensure documentation of operational policies and procedures for IA team. 

• Review and regularly update the information on share drive (intranet, historical records (past Audit Committee packs), as well as people information knowledge 

• Quarterly tracking and reporting on delivery status and Plan amendment forms for entire IA 

• Lead and support the IA team in IA transformation plan and strategic initiatives.

• Accommodating and enabling annual audit plan supply and demand process as well as refresh of the audit plan. Supporting analysis underpinning the annual plan. 

• Ensure documentation of operational policies and procedures for IA team.

• Lead aspects of the IA systems and liaise with the IT teams,vendorsand various stakeholders. 

• Measure, analyse and report performance against standards 

• Design, creation, and embedding of skills database (skills needs, training needs).

• Continuously develop and deliver improvements to operational processes to drive higher performance

• On time delivery of regular MI including formal reporting (Dashboard: daily, weekly,monthlyand periodic reporting, external reporting). 

• Adherence to M&G plc various policies standards relevant to IA (team) are supported.

• Monitor and analyse market and professional developments to support the COO and QA Team in reviewing emerging practices to support change, ensuring that IA practices are at the forefront of leading practices

• Working closely and proactively with Operations manager, QAmanagerand COO

• Working with Squad and audit leads in the IA BU teams

Business Partnering

• Discussingand improving dashboard /Committee reporting and MI reported with affected stakeholders. 

• Building relationships with stakeholders through acting with integrity, professionalism, and respectat all timesto ensure that the Internal Audit function is seen in the correct light.

Team Management 

• Where managing staff on assignments set clearobjectivesand expectations; and provide meaningful assignment appraisals to help develop more junior staff. 

• Assistingand helping to train more junior members of the team in a constructive and productive manner. 

• Providing constructive 360 feedback during audit and in post assignment debriefs and proactively seeking for feedback from colleagues in the function including from more junior colleagues. 

• Develop a challenging but realistic personal development plan with your mentor manager. 

• Developinggood professionalworking relationships with colleagues behaving in a manner consistent with the Function’s Ways of Working document. 

• Support effective time management and capacity planning, ensuring utilisation rates as per designated grade are achieved and timesheets are completed on time. 

Submissions

• Development and maintenance ofManagement Information (MI), Dashboards,Data Quality,Scorecards, Presentations for the relevant stakeholders, Group Audit Committee and Group Risk Committee, BU/LU Audit Committee, othercommittee’s, leadershipmeetingsand senior management team meetings (e.g. audit plan WIP, status).

• Review of trend analysis, graphical representation, challenge the MI and follow up with the team on the actions

• Undertake ad hoc ‘mini projects’,involvingappropriate researchand planning, organisation of resources and tracking key deliverables and milestones

• Sensitive management of confidential and personal information

• Prioritise,acknowledgeand distribute communications related to IA

• Establish andmaintainadministrative systems and processes, which ensureappropriate documentstorage and retrieval

Audit Community 

• Activelyparticipatein any Audit Community to which you belong. 

• Proactively seek learning opportunities to develop knowledge and experience either through training or assignments. 

• Contributeinteam activities and treat colleagues with respect to contribute to a positive team environment. 

• Comply withall mandatory conduct,trainingand disclosure requirements to help ensure that the Internal Audit function is not tarnished.

• Proactively  seeklearning  opportunitiesto  developknowledge  andexperience  either  through
  training or assignments. 

• Support  thedevelopment  ofthe  IntegratedAssurance  functionby  collaboratively  working
  together withFirst and Second lineteam to work on products/dashboard/review in an efficient and
  effective way.

• Contribute and support the KCM for the Internal Audit team and create & continuously monitor
  KCM, which will help to have a positive impact on the audit.

• Support and manage the data pipeline project.

• Develop skills and create an impact in ourday to daywork.

• Usage  ofAdvanced  Analyticsused  totest  complexsystems,  identifytrends,  correlations  and
  predict patterns in the data sets received toprovidegreater insights

To succeed you need todemonstratethe following qualities: 

• be eager to learn, to take on new challenges, and to take ownership of your work;

• be able to build relationships to work collaboratively; 

• be able to challenge, be challenged, and to value and respect the views of others; 

• be willing to share your knowledge and ideas and ask for help when you need it; 

• be able to review and process information quickly; and, 

• be able to communicate clearly to meet the needs of your audience.

AdditionalResponsibilities :

• Lead/ support M&GIndiaIA initiatives which will drive the IA function

• Supportin one of theM&GIndiaCross functionalinitiatives

Key Stakeholder Management

Internal

M&G plc IA

M&GIndiaIA

Business areas across the globe

External

Statutory Auditors and Business partners

Industry Network / Audit Forums (IIA / ISACA / Data Analytics)

Consultants

Knowledge, Skills, Experience & Educational Qualification

Knowledge & Skills (Must Have):

• 3+  yearsof  hands-on  technicalexperience  miningand  analysingdata  usingdatabases  andanalytic software.

• Experience within the Financial Services Industry, with a focus on either insurance or investment management.

• Experience of working in an Audit environment or Internal Audit teams would be ideal.

• A strong working knowledge of SQL in a relational database environment.

• Experience in Microsoft Azure or AWS is an advantage.

• Knowledge of at least one of the following: 

• Scripting languages-R, Python, Visual Basic

• Data visualisation tools such as Power BI, Tableau or QlikView

• Predictive modelling tools and statistical software such as R or SAS

• Machine Learning algorithms-Clustering, decision trees, neural networks, regression, NLP etc.

• Design and define metrics for service/business performance measurements.

• Design and develop NLP/predictive models and deploy on production. 

• Ability  toquickly  andefficiently  assimilatevarious  businessprocesses  andtranslate  to  data analytics problem.

• Ability  towork  effectivelyacross  alarge  team,  understandingthe  team’srole  inthe  overallstrategy of the Company.

• Desirable to have a good knowledge of the principles of auditing and their application to the business within arisk basedauditmethodology. 

• Good working knowledge of any internal control framework.

Behavioural Skills

• Strong organisational skills to take ownership of agreed targets to enable efficient completion of audit projects

• An innovative mind-set and the ability to develop ideas which are implemented and have a positive impact

• Written and verbal communication skillsa must; strong interpersonal skills essential.Confidence & excellent communication.

• Must be able to multitask while managing both time andwork load

Knowledge & Skills (Additional) :

• Must be highly motivated with strong analytical skills, willing and able to learn new business and system processes quickly

• Good stakeholder management experience and ability to handle challenging discussions professionally

Experience:

• 3to7yearsof hands-on technical experience mining and analysing data using databases and analytic software.

• Experience within the Financial Services Industry, with a focus on either insurance or investment management.

• Experience of working in an Audit environment or Internal Audit teams would be ideal.

• A strong working knowledge of SQL in a relational database environment.

• Experience in Microsoft Azure or AWS is an advantage.

• Knowledge of at least one of the following: 

• Scripting languages – Python, Visual Basic

• Data visualization tools such as Power BI, Tableau or QlikView

• Predictive modelling tools and statistical software such as R or SAS

• Machine Learning algorithms – Clustering, decision trees, neural networks, regression, NLP etc.

• Desirable to have a good knowledge of the principles of auditing and their application to the business within arisk basedauditmethodology. Good working knowledge of any internal control framework.

Educational Qualification:

• Degree and/or relevant professional qualification and/or relevant consulting or industryexpertise.

M&G Behaviours relevant to all roles:

Tell it Like it is:Respectfully speaking up to create better ways forward – both direct and empathetic

Own it Now:putting your name on thigs with confidence to drive progress and results quickly

Move it Forward Together:Forming cross-functional teams to seize the right opportunities and solve real problems

… With Care and Integrity