Responsibilities:

• Proactively identify potential operational challenges and collaborate with senior team members to devise solutions, ensuring daily operations remain on track.
• Execute and enforce operational standards, policies, procedures, and quality assurance measures.
• Ensure compliance with all safety and security policies.
• Manage local supply, asset, and inventory, including receiving, counting, documenting, inventory deliveries, and preparing and packaging supplies for Sprinters.
• Train and support clinical staff on software platforms.
• Provide on-the-ground support for Sprinters and patients in the NorthEast Region.
• Assist in the local launch of new partnerships and services.
• Work with network and communication partners to continuously expand and enhance connectivity in remote areas.
• Preferred experience in tech support, including mobile endpoints - devices such as cell phones, tablets
• JMAF / Apple device experience is a plus

Experience and Skills:

• 3-5 years of relevant experience in a clinical environment.
• Bachelor’s degree (BS or BA)

You will thrive at Sprinter Health if:

• Flexibility, humility, and a sense of humor are your key personality traits.
• You excel at last-minute problem-solving and out-of-the-box thinking.
• You are highly organized and enjoy following processes.
• You communicate effectively both in writing and verbally.
• You can prioritize tasks and escalate situations when necessary.
• You have experience in an on-demand service or healthcare environment.
• You thrive in a fast-paced, high-pressure environment.
• Willingness to travel 40% per month.
• Vehicle required

The Fun Stuff

• Health insurance benefits (PPO / HMO / HSA, 100% of family premiums paid)
• Dental / vision / wellness benefits
• 401k matching
• Unlimited PTO
• Generous parental leave (4 months for the birthing parent, 3 months for a partner, 100% paid)