Full-Time
Medical Secretary 2
Posted on 8/18/2026
Bronson Methodist Hospital
Southwest Michigan health system
No salary listed
Kalamazoo, MI, USA
In Person
 Administrative & Executive Assistance (1) |
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- A high school diploma or general education degree (GED) is required.
- For Trauma only, a Medical Assisting Certificate is required.
- For Trauma only, working knowledge of ICD-9 and Current Procedural Terminology (CPT) coding is required, with emphasis on the applicable specialty.
- Strong medical terminology knowledge is required.
- Ability to use word-processing, spreadsheet, presentation, database, and other job-relevant software is required.
- The position requires effective oral, face-to-face, telephone, and written communication and positive customer-relations skills.
- Ability to work independently and demonstrate effective problem-solving is required.
- Complete surgery scheduling for patients of physicians in the practice, including coordinating with the surgery department and allocating appropriate block time.
- Obtain insurance authorizations and necessary documents or testing for surgical cases.
- Coordinate surgery scheduling with other physicians and communicate surgery dates and times to patients and physicians.
- Schedule complex oncology appointments, including laboratory appointments, physician or advanced practice provider visits, chemotherapy, injections, therapeutic phlebotomies, and diagnostic procedures.
- Adjust patient and provider schedules as needed and maintain accurate and safe schedules for the Cancer Center infusion room.
- Manage radiation and gynecology oncology treatment schedules for patients from outside referrals.
- Work with providers, nursing staff, and other care-team members to schedule accurate and safe patient treatments.
- Communicate appointment updates to patients, handle appointment-related phone calls, and confirm treatment authorization before scheduling treatment appointments.
- Review work queues and/or post charges into the Practice Management System for provider hospital and office billing and simple surgical cases; validate dates of service and appropriate billing codes.
- Run reports such as Charge Summary reports for physician review and the Central Business Office.
- Maintain spreadsheets tracking authorizations and surgical cases or procedures.
- Relay messages to providers, answer telephones, manage internal and external correspondence, and complete required forms or letters.
- For Trauma only, assist with meeting scheduling and documentation of minutes, depositions, and representative visits; schedule patient appointments; assist with Family and Medical Leave Act paperwork, prescription refills, and follow-up care; and manage call calendars within practice and Bronson call systems.
- Six to twelve months of coding experience in a healthcare setting is preferred.
- Certified Professional Coder (CPC) certification is preferred.
Bronson Methodist Hospital is a nonprofit health system serving southwest Michigan. The system provides hospital, primary, specialty, emergency, outpatient, rehabilitation, and community health services through regional care locations. It serves patients, families, clinicians, referring providers, and communities throughout southwest Michigan. Its operating model centers on coordinated hospitals and practices supported by clinical programs, technology, facilities, supply chain, and administration. Teams work across nursing, physicians, allied health, rehabilitation, technology, facilities, administration, and patient access. Work depends on coordination among clinical, operational, technical, and support teams across its care settings and communities.
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