The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

The MongoDB R&D Engineering Technical Program Management team is responsible for devising, implementing, and improving essential process frameworks that allow engineering teams to succeed in making MongoDB the best Developer Data Platform possible. As owners of the processes and associated tooling that streamline product development cycles from ideation to release, TPMs also manage the communication, timelines, scope, and effort across projects and team operations. 

As a Technical Program Manager, you will partner with key Engineering, Product, Finance, and Product Design stakeholders to deliver Billing and Payments features for MongoDB Cloud Products. 

The Cloud Services Billing and Payments team is a cross-functional product development team based in the NYC area with members and cross-team partners spanning across North America. As a Technical Program Manager, you will be able to utilize existing MongoDB Program Management JIRA, Google Docs, and automation tooling to help your teams mobilize and scale its team operations.

Candidate Profile:

• 3+ years experience working in an engineering organization leading technical programs/projects on full-stack development teams
• Proven success at facilitating engineering discussions, capturing key decision points and next steps for cross-functional stakeholders
• Thorough and meticulous focus on operational excellence of technical teams through rigorous management of projects, documentation, follow through of execution tasks, and team improvements for high business impact
• Exceptional verbal and written communication skills 
• Exceptional stakeholder management ability 
• Able to quickly adapt to changing circumstances and stay ahead of the curve in a fast-paced environment
• Inspired to identify and innovate in areas where tooling automation can replace manual work 
• Driven by an attuned sense of priority and urgency
• Proficiency with project tracking software (e.g. JIRA, Airtable, MS Project, Smartsheets)
• Interested in learning everything about MongoDB

Position Expectations:

• Execute and improve the processes and tools that underlie the engineering operations and product development flows of teams
• Facilitate technical discussions to ensure that high business impact decisions are reached benefiting organizational goals
• Drive coordination between product development teams and internal stakeholders to prioritize the team’s backlog and plan its release roadmap
• Identify risks to the team’s delivery, mitigating them where possible
• Own and action on the data surrounding the health of each team’s project and ticket backlog
• Build and shepherd meaningful process improvements that will help product development teams strengthen their collaboration, communication, and partnerships
• Know when a project/team requires more hands-on management and know when it is time to operationalize and develop a process framework for the project and/or team(s)
• Promote a culture of continuous improvement by conducting retrospectives to help identify areas of growth and learning within and across teams
• Recognize execution patterns in a sea of information and proactively take action accordingly
• Consistently work to gain the requisite technical knowledge needed for relevant domains to understand and skillfully manage the complexities, dependencies, and risks associated with engineering projects

Requirements:

• 3+ years industry experience as a technical program or engineering manager
• A degree in Computer Science, Engineering, Mathematics, Statistics, related fields or equivalent industry experience
• Demonstrated technical aptitude and strong analytical skills with proven results
• Exceptional written and verbal communication skills, with the ability to adapt style and delivery for a variety of audiences

Success Measures:

• In 3 months you will understand MongoDB R&D’s platform and be fully ramped on engineering development processes
• In 6 months you will be actively partnering with your key stakeholders and own executing on those processes
• In 9 months you’ll have begun identifying areas for improving the team’s operations, building consensus for improvement, and have an implementation plan for bringing these changes to fruition

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.