Role Description

As an Internationalization (i18n) Program Manager on the International Expansion team, you’ll drive and own the building and maintenance of a centralized i18n program working closely with engineering to ensure i18n is well incorporated into the software development lifecycle. You’ll also champion i18n at Dropbox by providing expert support to internal stakeholders on i18n best practices and processes via ongoing education initiatives and as an ad-hoc consultant. You’ll play an integral role in Dropbox’s international business by scaling the technical effort involved in bringing Dropbox to our users in 21 languages across hundreds of countries and territories.

Responsibilities

• Partner with Product, Engineering, QA, and Design to establish i18n standards 
• Ensure teams that are new to i18n and l10n are set up for success 
• Provide expert support to internal stakeholders on i18n best practices and processes via ongoing education initiatives and as an ad-hoc consultant
• Evaluate current i18n tools and processes and make suggestions for improvements
• Act as an i18n subject matter expert and evangelize i18n at Dropbox 

Requirements

• 5+ years Program / Project Management 
• 2+ years in Internationalization / Localization
• Ability to balance independent tasks / goals while contributing to team goals and collaborating with other team members
• Ability to balance multiple cross-functional stakeholders with varying needs of complexity
• Expertise with CAT (Computer-Assisted Translation) and Translation Management tools
• Expertise in industry standard i18n principles and best practices  
• Understanding of technical architecture of complex web and mobile applications
• Proven ability to work effectively with Engineering, Product Management, QA and Design
• Detail-oriented and organized self-starter with a track record of juggling and prioritizing multiple projects with minimal guidance
• BA/BS degree or higher in Computer Science, Linguistics, or other related field