Full-Time
Territory Manager
Posted on 10/31/2025
Charlie Health
1,001-5,000 employees
Telehealth mental health IOP for youth
Compensation Overview
$65k - $80k/yr
Washington, USA
Hybrid
Must reside in Southwest Washington; travel locally 4-5 days per week for meetings; hybrid arrangement.
 Sales & Account Management (1) |
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- Must be based in the Southwest Washington area
- Must be fluent in English
- You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
- Experience working with or selling to healthcare organizations a plus
- Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners
- Ability to energize, advise & persuade senior corporate personnel
- Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
- Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
- Experience with Microsoft Office, Salesforce & Zoom is a plus
- Develop and operationalize GTM strategy for efficient new market penetration
- Create, build, and manage relationships with referral sources across priority markets
- Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
- Design strategies to better support and engage referral partners across different channels
- Deepen Charlie Health’s penetration across existing partnerships
- Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
- Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
- Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals
Charlie Health delivers online mental health treatment for youth through telehealth, offering a virtual Intensive Outpatient Program that blends personalized therapy with peer support and can start within 24 hours. Sessions run Monday to Saturday across morning, afternoon, and evening options, with payment available out-of-pocket or through insurance and quick online verification plus 24/7 Admissions help. The program uses intake assessments to place clients into individualized treatment plans combining individual therapy, group sessions, and peer connections. Its focus on youth, rapid enrollment, and published outcomes data helps distinguish it from competitors, with the goal of expanding access to effective, outpatient-like mental health care for young people.
Company Size
1,001-5,000
Company Stage
Seed
Total Funding
$850K
Headquarters
Bozeman, Montana
Founded
2020
Simplify's Take
What believers are saying
- Ashok Balakrishnan's 2024 CTO hire accelerates AI-driven personalization.
- Memorial Hermann partnership expands access in Texas since March 2024.
- In-network with major insurers across 37 states boosts scalability.
What critics are saying
- Texas cuts virtual IOP rates 20-40% by 2027 squeeze reimbursements.
- Teladoc and Amazon Clinic consolidate market share in 12-18 months.
- Clinician burnout from 2000-employee scale drives 15-25% turnover.
What makes Charlie Health unique
- Charlie Health delivers virtual IOP for high-acuity youth mental health and SUD.
- 94% of clients avoid ED readmissions post-treatment per JMIR studies.
- New SUD program integrates MAT with peer cohorts and family therapy.
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Benefits
Health Insurance
Mental Health Support
Flexible Work Hours
Professional Development Budget
Performance Bonus
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↑ 0%2 year growth
↑ 1%Charlie Health, a virtual high-acuity behavioural healthcare provider, has appointed Ashok Balakrishnan as chief technology officer to lead its technology strategy and AI initiatives. Balakrishnan will report to CEO and co-founder Carter Barnhart and oversee scaling of the company's technology infrastructure to meet growing demand from health systems, payers and clients. Balakrishnan previously served as CTO at K Health, where he built an AI-enabled primary digital care model embedded in healthcare systems nationwide. He brings over 25 years of technology experience and expertise in applying AI and machine learning to healthcare delivery. The appointment comes as Charlie Health accelerates investment in its technology platform to support clinicians and enhance its virtual Intensive Outpatient Programmes, which provide personalised treatment for mental health conditions and substance use disorders.
What You Should Know:– Charlie Health, the leading provider of virtual high-acuity behavioral healthcare, today announced the launch of its dedicated virtual treatment program for individuals with primary substance use disorders (SUD).– Building on years of experience supporting clients with co-occurring substance use and mental health conditions, the program formalizes and expands Charlie Health’s proven virtual intensive treatment model to serve teens and adults whose primary need is SUD care—delivering personalized support, specialized clinical expertise, and fully integrated, measurement-based treatment.Charlie Health Expands Virtual High-Acuity Care with Comprehensive Substance Use Disorder ProgramCharlie Health, a leading virtual behavioral health provider, delivers high-acuity, evidence-based care designed to drive life-saving outcomes. Offering personalized, intensive treatment for adolescents and adults facing serious mental health and substance use disorders, Charlie Health combines clinical expertise, human connection, and measurement-based care to support long-term recovery. The company is currently in-network with most major commercial and Medicaid health plans across 37 states and growing.Recognizing the critical need—more than 46 million Americans struggle with substance use disorders annually, yet only 6% receive treatment—Charlie Health has launched a new virtual substance use disorder (SUD) program. This initiative addresses access gaps by pairing evidence-based substance use treatment with comprehensive mental health support, ensuring clients receive coordinated care through a single, connected experience.Key features of the virtual SUD program include:Multiple weekly sessions : Clients engage in group therapy, individual therapy, family therapy, and medication-assisted treatment (MAT), all delivered virtually to maintain continuity with school, work, and family life.: Clients engage in group therapy, individual therapy, family therapy, and medication-assisted treatment (MAT), all delivered virtually to maintain continuity with school, work, and family life. Curated peer cohorts and dedicated care teams : Clients are matched with peer groups and consistent clinical teams to provide clinically aligned support throughout the recovery journey.: Clients are matched with peer groups and consistent clinical teams to provide clinically aligned support throughout the recovery journey. Integrated medication-assisted treatment: MAT options, including buprenorphine and naltrexone, are incorporated into personalized care plans aligned with each client’s treatment progress.Charlie Health’s outcomes demonstrate the effectiveness of this model for clients with substance use and co-occurring mental health conditions:94% of clients completing treatment did not require readmission to a higher level of care within three months.84% reduction in opioid use and 80% reduction in alcohol use among clients completing care.Significant mental health improvements, with over 70% reductions in self-harm and suicidal ideation, and nearly 50% reductions in symptoms of depression and anxiety.To further strengthen accountability and support long-term recovery, Charlie Health has partnered with You Are Accountable, a peer-led recovery support program providing virtual coaching and at-home drug and alcohol testing
Charlie Health, a high-acuity mental health provider, has teamed up with Cartwheel, a mental health partner for schools, the companies announced Tuesday.
NEW YORK--(BUSINESS WIRE)--Today, Talkspace, a leading online behavioral health company, announced the launch of its Behavioral Health Consortium, a curated network of specialty providers featuring Charlie Health, Ria Health, Bicycle Health, and more. This consortium enables Talkspace clinicians to refer insured members to like-minded, in-network, clinically-vetted specialty care providers who provide a higher level of care for higher acuity needs such as treatment for alcoholism, substance use, and eating disorders. As one of the largest in-network digital mental healthcare providers, covering more than 130 million lives, Talkspace is helping patients stay in-network and enhancing access to comprehensive, whole person care. With almost one-third (28.2%) of all adults with mental illness reporting that they were not able to receive the treatment they needed, and nearly 42% of adults reporting they were unable to receive necessary care because they could not afford it, Talkspace’s Behavioral Health Consortium aims to bridge the gap in care. Patients in need of higher levels of care or more structured treatment programs can benefit from Talkspace's clinical team meticulously vetting these providers and can leverage their insurance to access these specialized services, while remaining in-network and removing financial barriers to accessing essential treatment and quality care. “We know it is important for our payer partners to keep their members in-network, as they strive to provide them affordable access to the support they need to thrive,” said Erin Boyd, Chief Growth Officer at Talkspace
BOZEMAN, Mont. and HOUSTON, March 5, 2024 /PRNewswire/ -- Charlie Health, the leading provider of virtual high-acuity mental health care for young people, and Memorial Hermann Health System are collaborating to improve access to outpatient mental health treatment programs for Houstonians most at risk for crisis. The partnership aims to fill mental health care gaps in the community by leveraging comprehensive virtual treatment solutions.In Texas, the state that ranks last in terms of mental health treatment access , nearly three-quarters of young people with depression are not getting the help they need. Dr. Victoria Regan, Vice President, Women's and Children's Service Line at Memorial Hermann, explained, "One significant challenge our high-acuity patients experience is waitlists for outpatient treatment programs due to increased demand and limited resources." She added, "Addressing the mental health crisis requires proactive efforts to eliminate barriers to care for those who require an additional level of mental health support, which is exactly what Memorial Hermann is doing with Charlie Health."As part of their commitment to supporting the health and well-being of young people in the Houston community, Memorial Hermann is working with Charlie Health to extend the mental health care their providers can offer to high-acuity patients who may benefit from outpatient treatment programs. Patients who choose to enroll in one of Charlie Health's virtual programs will receive a tailored outpatient treatment plan that incorporates a variety of mental health services