Receptionist

Job Description

We are seeking a professional and personable Receptionist to join a small, friendly team based within a renowned Management Consulting firm in the heart of Canary Wharf.

As the first point of contact for clients, visitors, and colleagues, you will play a key role in creating an exceptional front-of-house experience. This is an excellent opportunity for someone who enjoys delivering outstanding customer service, thrives in a corporate environment, and takes pride in maintaining a welcoming and efficient workplace.

Key Responsibilities

• Providing a warm, professional, and engaging welcome to all visitors and clients
• Managing the reception area and ensuring it remains presentable at all times
• Coordinating meeting room bookings and preparing rooms for client meetings
• Supporting hospitality requirements, including refreshments and catering arrangements
• Handling incoming calls, emails, and general enquiries efficiently
• Assisting with office administration and day-to-day operational support
• Liaising with internal teams to ensure the smooth running of office services
• Supporting basic AV and meeting technology requirements where needed
• Delivering exceptional customer service and maintaining high professional standards

Hours: 42.5 hours per week, shifts from 7.30am-5.30pm or 8am-6pm, Mon-Fri.
Salary: £36,000 per annum

Qualifications

To be successful in this role, you will have:

• Experience within a corporate environment
• Previous reception, customer service, front-of-house, or administrative experience
• Excellent communication and interpersonal skills
• Strong organisational skills with the ability to prioritise and multitask effectively
• Good attention to detail and a proactive approach to work
• A professional appearance and positive attitude
• Confidence working in a fast-paced business environment
• Experience with AV and IT systems would be advantageous but is not essential

We are looking for someone who:

• Takes pride in delivering an outstanding customer experience
• Builds positive relationships with colleagues, clients, and visitors
• Demonstrates initiative and can work independently
• Remains calm and professional under pressure
• Enjoys being part of a collaborative and supportive team

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Compensation: N/A to 36000 (GBP) (YEARLY)